What does Universe Sandbox look like?
Check out the video trailer on the main page or view un-retouched screenshots of the program in action.
How do I Install Universe Sandbox?
- Click on the Install link to download the file 'universe-sandbox-setup.exe'.
- Run the 'universe-sandbox-setup.exe' program.
- Follow the on-screen instructions.
- Setup will download and install Microsoft DirectX 9c & .NET Framework 2.0 if they aren't installed on your computer.
- Once installed, Universe Sandbox will automatically run.
How do I run Universe Sandbox?
Universe Sandbox will run automatically after installation.
After it's installed, find it in your Start Menu and on your desktop.
If you're running Windows 7, pin it to your taskbar.
How do I get updates?
Every time you run Universe Sandbox it will check for updates. If an update is found it will ask if you want to get it. You'll always have the latest version.
You can also double check by clicking on the "Check for Updates" link on the main menu inside the program.
Why is it trying to connect to the internet?
When you run Universe Sandbox it connects to update.universesandbox.com to check for updates (which forwards to s3.amazonaws.com where the installation files are hosted). I give you my word it's not doing anything malicious.
When I try to update to the latest version I get this error: "Access to the path '1.0.???.?\dxdx9_31.dll' is denied.
This error occurs under Vista when you try to update.
You need to run Universe Sandbox with administrative privileges for updates to complete successfully.
How do I uninstall Universe Sandbox?
- Click on the Start button on your taskbar.
- Open the Control Panel.
- Open Add or Remove Programs.
- Find Universe Sandbox in the list, select it, and then click the Remove button.
I'm using the standard installer and Universe Sandbox crashes when I try to run it. How do I fix this?
Try running setup.exe which will verify that NET 2.0 or Direct X are both installed or download and install them manually:
Can I distribute Universe Sandbox?
Since updates are released frequently, it would be best if you didn't. Please just link people to this website so that people will always be downloading the latest version available.
If you insist on distributing this application you must use one of the unaltered setup files available from this website. You are not allowed to repackage the program.
Will this work on a Mac?
It will run on a Mac in a virtual environment (like Parallels). Please be sure to test this before purchasing.
Install the old version of
Universe Sandbox
Using Microsoft's ClickOnce Installer
Where does ClickOnce install it?
On XP: %userprofile%\Local Settings\Apps
(e.g. C:\Documents & Settings\Dan\Local Settings\Apps)
On VISTA: %userprofile%\AppData\Local\Apps
(e.g. C:\users\Dan\AppData\Local\Apps)