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[RESOLVED] PayPal dispute
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Topic: [RESOLVED] PayPal dispute (Read 3834 times)
mgrimm21
Posts: 6
[RESOLVED] PayPal dispute
«
on:
September 20, 2014, 06:49:12 PM »
I had purchased the universe sandbox 2 game and payed through paypal with an echeck. Since then the check cleared and the money was pulled from my bank account. I contacted paypal earlier and they said everything went through and humble bundle received my payment but I haven't received my steam code. Paypal informed me to get ahold of both you and humble bundle to see one last time what is going on. If I don't receive my code by midnight EST I am to contact them once again to start a payment dispute and they will contact the both of you themselves in efforts to get my code for me. Thank you.
«
Last Edit: September 21, 2014, 04:08:28 PM by Dan Dixon
»
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mgrimm21
Posts: 6
Re: PayPal dispute
«
Reply #1 on:
September 20, 2014, 06:50:16 PM »
Transaction ID is 1UP76583EC617263G
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C7
Development Team
Posts: 544
Re: PayPal dispute
«
Reply #2 on:
September 20, 2014, 09:14:18 PM »
I'm forwarding this over to our support to see if we can get you a resolution. However, since it is the weekend, it might take a bit longer to get this resolved.
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mgrimm21
Posts: 6
Re: PayPal dispute
«
Reply #3 on:
September 20, 2014, 09:24:29 PM »
Alright thank you, I hope I didn't sound too snippy. This is just kind of frustrating. I understand that it may take a little longer than usual though.
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Jar
Developer
Posts: 732
Re: PayPal dispute
«
Reply #4 on:
September 21, 2014, 01:37:31 PM »
Sorry for the delay mgrimm21. I emailed a reply.
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Dan Dixon
Creator of Universe Sandbox
Developer
Posts: 3244
Re: PayPal dispute
«
Reply #5 on:
September 21, 2014, 02:14:45 PM »
I just emailed you with a solution. Enjoy!
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[RESOLVED] PayPal dispute