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Author Topic: Not Starting  (Read 8829 times)

deoxy99

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Not Starting
« on: February 20, 2010, 03:42:35 PM »
I am a beta team member, and I have the code, but it is not opening. It opens, but when I click the "Use Safe Mode" button, it closes.
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Dan Dixon

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Re: Not Starting
« Reply #1 on: February 20, 2010, 04:24:33 PM »
Can you send me your log files?

Email them to me, don't post them here.
dan at universesandbox.com

They're found here:
(My) Documents\Universe Sandbox\Logs
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deoxy99

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Re: Not Starting
« Reply #2 on: February 20, 2010, 04:32:24 PM »
I got it to open on the library computer. I will install Silverlight and Microsoft Updater.
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Dan Dixon

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Re: Not Starting
« Reply #3 on: February 20, 2010, 04:44:51 PM »
Quote from: deoxy99 on February 20, 2010, 04:32:24 PM
I will install Silverlight and Microsoft Updater.

Why are you installing those? They're not needed for Universe Sandbox.
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deoxy99

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Re: Not Starting
« Reply #4 on: February 20, 2010, 04:46:10 PM »
When I did, it worked.
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Dan Dixon

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Re: Not Starting
« Reply #5 on: February 20, 2010, 04:54:41 PM »
Strange...

Either way, installing Silverlight and Microsoft Updater won't hurt anything.
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deoxy99

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Re: Not Starting
« Reply #6 on: February 20, 2010, 04:55:33 PM »
Probably a coincidence.
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deoxy99

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Re: Not Starting
« Reply #7 on: February 20, 2010, 10:24:26 PM »
Quote from: Dan Dixon on February 20, 2010, 04:54:41 PM
Strange...

Either way, installing Silverlight and Microsoft Updater won't hurt anything.
Dan, what are the requirements of Universe Sandbox Beta 3?
I want to know because I installed one of them and it still doesn't work.
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Dan Dixon

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Re: Not Starting
« Reply #8 on: February 22, 2010, 10:24:36 AM »
They should be the same as with version 1.

Can you send me your log files?

Email them to me, don't post them here.
dan at universesandbox.com

They're found here:
(My) Documents\Universe Sandbox\Logs
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Dan Dixon

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Re: Not Starting
« Reply #9 on: February 23, 2010, 10:11:44 PM »
Thanks... (I'm pretty sure that was you.)

Your crash has been fixed. Thanks so much for letting me know.
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deoxy99

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Re: Not Starting
« Reply #10 on: February 24, 2010, 09:22:15 PM »
Quote from: Dan Dixon on February 23, 2010, 10:11:44 PM
Thanks... (I'm pretty sure that was you.)

Your crash has been fixed. Thanks so much for letting me know.
In Beta 4?
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Dan Dixon

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Re: Not Starting
« Reply #11 on: February 25, 2010, 10:31:12 AM »
Quote from: deoxy99 on February 24, 2010, 09:22:15 PM
In Beta 4?

It should be fixed in the next beta release. I'm sorry that it happened, it was an easy to figure out once I had the log files.
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