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Author Topic: No email received after buy  (Read 12508 times)

iamFrSs

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No email received after buy
« on: September 28, 2014, 04:01:42 pm »
I didn't get a email about a code or download link for universe sandbox 2
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tony5100

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  • Posts: 5
Re: No email received after buy
« Reply #1 on: October 12, 2014, 06:47:34 am »
same with me and even though i sent the humble bundle an email about my problem they didn't help at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! >:( >:( >:( >:( >:(
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Jar

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  • Posts: 732
    • Universe Sandbox
Re: No email received after buy
« Reply #2 on: October 13, 2014, 09:19:18 am »
Sorry for the trouble.  Contact us and we'll sort it out: http://universesandbox.com/contact/

Please include your transaction id or email address you used to purchase it.
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Cramtx

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  • Posts: 4
Re: No email received after buy
« Reply #3 on: November 30, 2014, 05:17:57 am »
Same here. I contact you but i didnt got an answer until now. :D
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Jar

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  • Posts: 732
    • Universe Sandbox
Re: No email received after buy
« Reply #4 on: December 01, 2014, 02:32:51 pm »
Quote from: Cramtx on November 30, 2014, 05:17:57 am
Same here. I contact you but i didnt got an answer until now. :D
Sorry for the delay - support may be a bit slower on the weekend.

I hope the issue is resolved now.  :)
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