[INFO] Game thinks i'm not connected to steam

[Frederick Rommel]

When I start US2, it starts up just fine. It opens up into the default simulation and everything is running in the back ground but i get a message that says that universe sandbox 2 must be used through steam and asks me to restart the game and steam. I have done both and it has not solved the problem. The program looks to be running fine but I cannot interact with any of the buttons on the screen. All I can do it click on planets and look around. Here is an screenshot.

http://i.imgur.com/vQlPeyN.png

[wubbzy301]

When I start US2, it starts up just fine. It opens up into the default simulation and everything is running in the back ground but i get a message that says that universe sandbox 2 must be used through steam and asks me to restart the game and steam. I have done both and it has not solved the problem. The program looks to be running fine but I cannot interact with any of the buttons on the screen. All I can do it click on planets and look around. Here is an screenshot.

http://i.imgur.com/vQlPeyN.png

You must use through Steam, not using a .exe file with a file explorer.

If you used steam and start a game in steam, and this message appeared, attach a log.

Installing Steam is very easy.

[Frederick Rommel]

I am starting it through steam. I can access steam community while its open too. Where do I find the log?

[Jar]

Instructions for finding your log: http://universesandbox.com/forum/index.php/topic,12458.0.html

[Frederick Rommel]

Initialize engine version: 4.5.3f3 (fca41a4fabea)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 9.0c [nvd3dumx.dll 9.18.13.1422]
    Renderer: NVIDIA GeForce GTX 660 Ti
    Vendor:   NVIDIA
    VRAM:     2987 MB (via DXGI)
    Caps:     Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=0 INTZ=1 RAWZ=0 NULL=1 RESZ=0 SlowINTZ=0
Begin MonoManager ReloadAssembly
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-UnityScript-firstpass.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-UnityScript-firstpass.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-UnityScript.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Accrete.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Accrete.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\DotNumerics.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\DotNumerics.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\SampleClassLibrary.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\SampleClassLibrary.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\CSharpFITS_v1.1.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\CSharpFITS_v1.1.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\nunit.framework.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\nunit.framework.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Stateless.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Stateless.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\GraphLogger.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\GraphLogger.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Squid.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Squid.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\ICSharpCode.SharpZipLib.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\ICSharpCode.SharpZipLib.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Cloo.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\Cloo.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\EventSystem.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\EventSystem.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\GiantArmy.Mathematics.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\GiantArmy.Mathematics.dll into Unity Child Domain
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\GiantArmy.Physics.dll (this message is harmless)
Loading C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\GiantArmy.Physics.dll into Unity Child Domain
- Completed reload, in  0.051 seconds
<RI> Initializing input.

<RI> Input initialized.

desktop: 1920x1080 60Hz; virtual: 3840x1080 at 0,0
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\System.dll (this message is harmless)
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\System.Xml.dll (this message is harmless)
[Steamworks.NET] SteamAPI_Init() failed. Refer to Valve's documentation or the comment above this line for more information.
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\Universe Sandbox x64_Data\Managed\System.Configuration.dll (this message is harmless)
UnloadTime: 0.234351 ms
Only one MaterialDatabase may exist in scene
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Only one Gradient Database may exist in scene!
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Only one Fragment Database may exist in scene!
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Unloading 5 Unused Serialized files (Serialized files now loaded: 0 / Dirty serialized files: 0)

Unloading 84 unused Assets to reduce memory usage. Loaded Objects now: 1574.
Total: 4.794395 ms (FindLiveObjects: 0.052663 ms CreateObjectMapping: 0.016676 ms MarkObjects: 2.778274 ms  DeleteObjects: 1.593938 ms)

***********************************************

Universe Sandbox ²



Alpha 11.2  |  2014-09-22  |  4011 | WindowsPlayer




Performance Index: 0.0

Processor: Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz (16322 MB)

Graphics: NVIDIA GeForce GTX 660 Ti

Compute Devices: 3

Screen Sys: 0x0

Screen Sys: 0x0

Screen Ren: 0x0

Screen Ren: 0x0



Since Start: 3.84 seconds

Run Count: 11 | RunCountCumulative: 0

Run Time: 55.3 minutes | RunTimeCumulative 0.0 ms



***********************************************


 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Run Count: 11 | RunCountCumulative: 0

Run Time: 55.3 minutes | RunTimeCumulative 0.0 ms | 1104
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Simulation loaded: Solar System (1.97 seconds)
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

9/23/2014 7:47:23 PM:preload started

9/23/2014 7:47:23 PM:async loading started

9/23/2014 7:47:23 PM:finding opencl devices:

9/23/2014 7:47:24 PM:GeForce GTX 660 Ti

9/23/2014 7:47:24 PM:GeForce GTX 660 Ti

9/23/2014 7:47:24 PM:Regular CPU

9/23/2014 7:47:24 PM:async loading ended

9/23/2014 7:47:24 PM:immediate loading started

9/23/2014 7:47:24 PM:immediate loading ended

9/23/2014 7:47:24 PM:load mainscene started

9/23/2014 7:47:25 PM:load mainscene ended

9/23/2014 7:47:27 PM:preload ended


 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Font XML does not exist: default_font
 
(Filename: C:/BuildAgent/work/d63dfc6385190b60/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 49)

Unloading 2 Unused Serialized files (Serialized files now loaded: 0 / Dirty serialized files: 0)

Unloading 38 unused Assets to reduce memory usage. Loaded Objects now: 2768.
Total: 34.987061 ms (FindLiveObjects: 0.262730 ms CreateObjectMapping: 0.027501 ms MarkObjects: 34.265873 ms  DeleteObjects: 0.075191 ms)

[C7]

Thank you for the log, I can see the error that's going on. I'm going to do some research and testing to see if I can find out what's causing it.

[C7]

I've done some research on the error code, and there's a few potential causes for this issue. Please copy the attached file below, to the installation directory of Universe Sandbox ², and try running the application again.

Please post an updated log file if it's still not working.

C:\Program Files (x86)\Steam\steamapps\common\Universe Sandbox 2\

Additionally, please check to make sure you're Antivirus software is off when you try to launch.