Welcome, Guest

Author Topic: Startup Problem  (Read 2628 times)

Lowemon007

  • *
  • Posts: 1
Startup Problem
« on: December 08, 2015, 02:41:05 PM »
I don't know what to do anymore I just now downloaded and installed the game US2 via Steam however I keep getting this message.

The game crashed.
The crash report folder named "2015-12-08_155324" next to game executable.
It would be great if you'd send it to the developer of the game!

And sometimes its a different folder.
 :-[
« Last Edit: December 08, 2015, 03:57:10 PM by Jar »

Jar

  • Developer
  • *****
  • Posts: 732
    • Universe Sandbox
Re: Startup Problem
« Reply #1 on: December 08, 2015, 04:00:23 PM »
Sorry for the issue. The first thing to try is starting it with the Steam Overlay disabled: http://universesandbox.com/support/disableoverlay

If that doesn't work then we'll need to see those crash files so we can look into the issue. You can attach them to a post here. Instructions on where to find them: http://universesandbox.com/support/emailcrash