Welcome, Guest

Author Topic: Not Starting  (Read 8794 times)

deoxy99

  • Universe Sandbox 1 Beta Team
  • *****
  • Posts: 872
  • ✨ the name's verb ✨
Not Starting
« on: February 20, 2010, 03:42:35 PM »
I am a beta team member, and I have the code, but it is not opening. It opens, but when I click the "Use Safe Mode" button, it closes.

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Not Starting
« Reply #1 on: February 20, 2010, 04:24:33 PM »
Can you send me your log files?

Email them to me, don't post them here.
dan at universesandbox.com

They're found here:
(My) Documents\Universe Sandbox\Logs

deoxy99

  • Universe Sandbox 1 Beta Team
  • *****
  • Posts: 872
  • ✨ the name's verb ✨
Re: Not Starting
« Reply #2 on: February 20, 2010, 04:32:24 PM »
I got it to open on the library computer. I will install Silverlight and Microsoft Updater.

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Not Starting
« Reply #3 on: February 20, 2010, 04:44:51 PM »
I will install Silverlight and Microsoft Updater.

Why are you installing those? They're not needed for Universe Sandbox.

deoxy99

  • Universe Sandbox 1 Beta Team
  • *****
  • Posts: 872
  • ✨ the name's verb ✨
Re: Not Starting
« Reply #4 on: February 20, 2010, 04:46:10 PM »
When I did, it worked.

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Not Starting
« Reply #5 on: February 20, 2010, 04:54:41 PM »
Strange...

Either way, installing Silverlight and Microsoft Updater won't hurt anything.

deoxy99

  • Universe Sandbox 1 Beta Team
  • *****
  • Posts: 872
  • ✨ the name's verb ✨
Re: Not Starting
« Reply #6 on: February 20, 2010, 04:55:33 PM »
Probably a coincidence.

deoxy99

  • Universe Sandbox 1 Beta Team
  • *****
  • Posts: 872
  • ✨ the name's verb ✨
Re: Not Starting
« Reply #7 on: February 20, 2010, 10:24:26 PM »
Strange...

Either way, installing Silverlight and Microsoft Updater won't hurt anything.
Dan, what are the requirements of Universe Sandbox Beta 3?
I want to know because I installed one of them and it still doesn't work.

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Not Starting
« Reply #8 on: February 22, 2010, 10:24:36 AM »
They should be the same as with version 1.

Can you send me your log files?

Email them to me, don't post them here.
dan at universesandbox.com

They're found here:
(My) Documents\Universe Sandbox\Logs

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Not Starting
« Reply #9 on: February 23, 2010, 10:11:44 PM »
Thanks... (I'm pretty sure that was you.)

Your crash has been fixed. Thanks so much for letting me know.

deoxy99

  • Universe Sandbox 1 Beta Team
  • *****
  • Posts: 872
  • ✨ the name's verb ✨
Re: Not Starting
« Reply #10 on: February 24, 2010, 09:22:15 PM »
Thanks... (I'm pretty sure that was you.)

Your crash has been fixed. Thanks so much for letting me know.
In Beta 4?

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Not Starting
« Reply #11 on: February 25, 2010, 10:31:12 AM »
In Beta 4?

It should be fixed in the next beta release. I'm sorry that it happened, it was an easy to figure out once I had the log files.