Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox 2010 Beta | Discussion => Topic started by: deoxy99 on February 20, 2010, 03:42:35 PM

Title: Not Starting
Post by: deoxy99 on February 20, 2010, 03:42:35 PM

I am a beta team member, and I have the code, but it is not opening. It opens, but when I click the "Use Safe Mode" button, it closes.

Title: Re: Not Starting
Post by: Dan Dixon on February 20, 2010, 04:24:33 PM

Can you send me your log files?

Email them to me, don't post them here.
dan at universesandbox.com

They're found here:
(My) Documents\Universe Sandbox\Logs

Title: Re: Not Starting
Post by: deoxy99 on February 20, 2010, 04:32:24 PM

I got it to open on the library computer. I will install Silverlight and Microsoft Updater.

Title: Re: Not Starting
Post by: Dan Dixon on February 20, 2010, 04:44:51 PM

Quote from: deoxy99 on February 20, 2010, 04:32:24 PM

I will install Silverlight and Microsoft Updater.

Why are you installing those? They're not needed for Universe Sandbox.

Title: Re: Not Starting
Post by: deoxy99 on February 20, 2010, 04:46:10 PM

When I did, it worked.

Title: Re: Not Starting
Post by: Dan Dixon on February 20, 2010, 04:54:41 PM

Strange...

Either way, installing Silverlight and Microsoft Updater won't hurt anything.

Title: Re: Not Starting
Post by: deoxy99 on February 20, 2010, 04:55:33 PM

Probably a coincidence.

Title: Re: Not Starting
Post by: deoxy99 on February 20, 2010, 10:24:26 PM

Quote from: Dan Dixon on February 20, 2010, 04:54:41 PM

Strange...

Either way, installing Silverlight and Microsoft Updater won't hurt anything.

Dan, what are the requirements of Universe Sandbox Beta 3?
I want to know because I installed one of them and it still doesn't work.

Title: Re: Not Starting
Post by: Dan Dixon on February 22, 2010, 10:24:36 AM

They should be the same as with version 1.

Can you send me your log files?

Email them to me, don't post them here.
dan at universesandbox.com

They're found here:
(My) Documents\Universe Sandbox\Logs

Title: Re: Not Starting
Post by: Dan Dixon on February 23, 2010, 10:11:44 PM

Thanks... (I'm pretty sure that was you.)

Your crash has been fixed. Thanks so much for letting me know.

Title: Re: Not Starting
Post by: deoxy99 on February 24, 2010, 09:22:15 PM

Quote from: Dan Dixon on February 23, 2010, 10:11:44 PM

Thanks... (I'm pretty sure that was you.)

Your crash has been fixed. Thanks so much for letting me know.

In Beta 4?

Title: Re: Not Starting
Post by: Dan Dixon on February 25, 2010, 10:31:12 AM

Quote from: deoxy99 on February 24, 2010, 09:22:15 PM

In Beta 4?

It should be fixed in the next beta release. I'm sorry that it happened, it was an easy to figure out once I had the log files.