Keyboard/Save Issue

[Iggyfer]

Hello everybody.

I bought Universe Sandbox from Steam yesterday, and I'm really enjoying playing it. However, I have a few problems. I've done a brief search on the forums, but I haven't found much that can help me.

Firstly; I can't type. I can't name planets, and none of the keyboard shortcuts work (e.g. Tab). However, I can type in other windows, and if I load up the 'submit an idea' box within US, the keyboard works fine. I thought this might have something to do with having other software with text input running (MSN, Facebook), but closing them doesn't solve anything.

Secondly; I can't save my game. I get an error. I noticed that there is at least one topic on the forums in reference to this error, but it ended without a resolution. The game says "system saved" on the left half of the screen, and "error" on the right. It does not save.

I'm using Windows 7 64bit, if it's any help. My specs are: 8.1gb RAM, dual core AMD Athlon II X2 @ 3.0ghz, and a ATI Radeon HD 5450.

Thanks!

Edit: I found this in the logs. It repeats.
10-10-2011 19:54:39 | INPUT MANAGER : The keyboard hasn't been buffered for an unknown reason.

[vh]

no idea whats wrong, but i found an error in the log so it may be related (sandbox.txt)

"savesystem.htm
   374 | 2011-10-10 19:54:26.923 | UI2: Error writing file: C:\Users\VIBOX GA-FX5.1\Documents\Universe Sandbox\Simulations\My System - 20111010-195425.ubox
   374 | 2011-10-10 19:54:26.925 * Error: Error writing file part2:  | Access to the temp directory is denied.  Identity 'ILLINGWORTH\VIBOX GA-FX5.1' under which XmlSerializer is running does not have sufficient permission to access the temp directory.  CodeDom will use the user account the process is using to do the compilation, so if the user doesn�t have access to system temp directory, you will not be able to compile.  Use Path.GetTempPath() API to find out the temp directory location. |    at System.Xml.Serialization.Compiler.Compile(Assembly parent, String ns, XmlSerializerCompilerParameters xmlParameters, Evidence evidence)
   at System.Xml.Serialization.TempAssembly.GenerateAssembly(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, Evidence evidence, XmlSerializerCompilerParameters parameters, Assembly assembly, Hashtable assemblies)
   at System.Xml.Serialization.XmlSerializer.GenerateTempAssembly(XmlMapping xmlMapping, Type type, String defaultNamespace)
   at System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace)
   at NNKOAPOABOACJENPEJKGLHPMJFJLMLPPGIDP.HPHDGAKNCKJNHLIBKDOBPOPHCFIGONADIDDK.OPLEFLGOOHEABLPCFFDDGCMOAEGOOOFPFHFK()
   at NNKOAPOABOACJENPEJKGLHPMJFJLMLPPGIDP.KGEKJNKOCBNLBIBFJAFBENEFLEKJHNJGGMJM.DNLHNFNFJDGNNBFDIJIFNEGCINNNGJLBABEG(String , String )
   at NNKOAPOABOACJENPEJKGLHPMJFJLMLPPGIDP.HPHDGAKNCKJNHLIBKDOBPOPHCFIGONADIDDK.FCKIFCEPFBIFEKINIIGIEHLEGDKONOFFKELJ(String )
   374 | 2011-10-10 19:54:26.926 | UI: System Saved
   376 | 2011-10-10 19:54:26.986 | LoadedWebpage default.htm
   782 | 2011-10-10 19:54:40.087 | Lost Focus
   782 | 2011-10-10 19:54:41.245 | SaveLocalSettings Complete
   782 | 2011-10-10 19:54:41.245 | -- Stats ----------------------
   782 | 2011-10-10 19:54:41.245 | Systems Loaded: 2
   782 | 2011-10-10 19:54:41.245 | MouseClicks   : 9 | 0 | 0
   782 | 2011-10-10 19:54:41.246 | Current FPS   : 29.9
   782 | 2011-10-10 19:54:41.246 | Session Time  : 26.2 seconds
   782 | 2011-10-10 19:54:41.246 | System Time   : 18.9 seconds
   782 | 2011-10-10 19:54:41.246 | -------------------------------
   782 | 2011-10-10 19:54:41.246 |
   782 | 2011-10-10 19:54:41.246 | -- Settings -------------------
   782 | 2011-10-10 19:54:41.246 | RunCount        : 9
   782 | 2011-10-10 19:54:41.246 | RunTime         : 2.35 hours
   782 | 2011-10-10 19:54:41.246 | RunTimeDemo     : 0.0 seconds
   782 | 2011-10-10 19:54:41.246 | LastVersion     : 2.1.3
   782 | 2011-10-10 19:54:41.246 | CommentCount    : 0
   782 | 2011-10-10 19:54:41.246 | CheckCount      : 0 0
   782 | 2011-10-10 19:54:41.246 | CommentAskCount : 3 0
   782 | 2011-10-10 19:54:41.246 | CrashCount      : 0
   782 | 2011-10-10 19:54:41.246 | EmailAddress    :
   782 | 2011-10-10 19:54:41.247 | Premium        :  |  |
   782 | 2011-10-10 19:54:41.247 | -------------------------------
   782 | 2011-10-10 19:54:41.247 | Particle Multi      : 1
   782 | 2011-10-10 19:54:41.247 | 3D Inter Dist       : 1.5
   782 | 2011-10-10 19:54:41.247 | -------------------------------
   782 | 2011-10-10 19:54:41.247 | -- Engine Properties ----------
   782 | 2011-10-10 19:54:41.247 | Window Size             : 1280 x 700
   782 | 2011-10-10 19:54:41.247 | Available Texture Memory: 721 MB
   782 | 2011-10-10 19:54:41.247 | Used Texture Memory     : 26.0 MB
   782 | 2011-10-10 19:54:41.247 | -------------------------------
   782 | 2011-10-10 19:54:41.304 | Closing Steam...
   782 | 2011-10-10 19:54:41.366 | Steam Shutdown Complete
   782 | 2011-10-10 19:54:41.369 | App: Beginning Dispose
   782 | 2011-10-10 19:54:41.370 | NewtonReset: Newton Unloaded
   782 | 2011-10-10 19:54:41.408 | App: Beginning DeleteAllTextures
   782 | 2011-10-10 19:54:41.415 | App: Beginning UI Dispose
   782 | 2011-10-10 19:54:41.416 | Skipping Dispose of Webcore
   782 | 2011-10-10 19:54:41.416 | App: Finished UI Dispose
   782 | 2011-10-10 19:54:41.457 | App: Finish Dispose
   782 | 2011-10-10 19:54:41.457 | UpdateForm Active
   782 | 2011-10-10 19:54:41.458 | Lost Focus
   782 | 2011-10-10 19:54:41.708 | UpdateForm Final Call
"

[Iggyfer]

"Access to the temp directory is denied.  Identity 'ILLINGWORTH\VIBOX GA-FX5.1' under which XmlSerializer is running does not have sufficient permission to access the temp directory."

Is this an administrator/permissions issue?

I only have the one account running on my PC (admin), and User Account Control is switched on (I noticed that in Vista you couldn't get all permissions with it switched off). Just tried running Steam as administrator, but it didn't help.

Thanks though!

Edit; tried giving ownership of the Temp folder to ILLINGWORTH\VIBOX GA-FX5.1. Also, I was granted full access to the folder by opening it for the first time. No effect.

[vh]

ehhh no idea, will have to wait until dan see this.

[Dan Dixon]

Hmm... that's a weird issue. I haven't seen that before.

It might be worth creating a new Windows user and see if you still have problem under that user.

We're working on a major update that will make fundamental changes to the way input is handled (among a hundred other things) so I suspect this issue will fix itself then. Unfortunately that update is some time away.

[vh]

ok, then, theres one more thing you can try.

1. Get yogurt
2. Threaten your computer with yogurt.
3. open ubox
4.
5. profit $$$

[Iggyfer]

The only thing I can think of re: the keyboard issue, is the fact that I've recently started using a USB keyboard, and one with multimedia keys. I know from experience that some games loathe any modifications to input devices, but those are mostly MMOs with anti-cheat devices. I have a spare PS/2 keyboard that I'll try when I get home from work.

Unfortunately, logging into a new account didn't have any effect, other than restarting the tutorial. The permissions issue is really annoying. Does "system temp directory" refer to C>Windows>Temp?

@mudkipz will milk suffice? I'm all out of yoghurt...

Thanks for helping, guys! The solution is gonna be something stupidly obvious, I fear.

[vh]

VIRTUAL YOGURT- TRANSPOART! 

[Dan Dixon]

And to eliminate other issues... Save does not work even if you leave the file name unchanged? Correct?

[Daxin]

I'm having the same issue with the keyboard. I'm using a lenovo thinkpad and it worked fine when I bought it, and for about an hour or two afterward, then all of a sudden I can't type.

[Dan Dixon]

Try restarting your computer... are you still having this problem?

[unl0cker]

This might be the problem: "Access to the temp directory is denied"

Try right clicking and select "run as administrator".