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Author Topic: RE: Refund  (Read 2846 times)

BLOOd574

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RE: Refund
« on: November 28, 2017, 01:33:15 AM »
I have recently purchased Universe Sandbox 2 after seeing an add for it on Youtube. However I didn't read the system requirements and my PC just about reaches them but the software runs very slowly and crashes when the environment gets too complicated. Is it possible for me to get a refund?
« Last Edit: November 28, 2017, 01:40:46 AM by BLOOd574 »

Austritistanian

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Re: RE: Refund
« Reply #1 on: November 28, 2017, 02:09:14 AM »
I can get it to work on your PC
What's your PC's specifications?

BLOOd574

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Re: Refund
« Reply #2 on: November 28, 2017, 03:46:23 AM »
How do I find the specifications? If possible I would prefer to get a refund.

Jar

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Re: RE: Refund
« Reply #3 on: November 28, 2017, 09:08:58 AM »
Blood574, sorry it's not running well on your computer. I will message you with further details about a refund.