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I am having problems starting Universe Sandbox 2 on steam
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Topic: I am having problems starting Universe Sandbox 2 on steam (Read 6127 times)
ccpd1
Posts: 3
I am having problems starting Universe Sandbox 2 on steam
«
on:
August 29, 2017, 06:46:25 AM »
When I try to load up the game, it freezes up at the loading screen and does not let me play. I have tried restarting, uninstalling and closing and opening steam. None of these have worked.
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SyzygyΣE
Posts: 147
| Take Me Higher |
Re: I am having problems starting Universe Sandbox 2 on steam
«
Reply #1 on:
August 29, 2017, 07:16:27 AM »
Have a go at the
basic troubleshooting
steps if you haven't already and see if anything manages to fix it.
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ccpd1
Posts: 3
Re: I am having problems starting Universe Sandbox 2 on steam
«
Reply #2 on:
August 29, 2017, 03:18:59 PM »
I tried them and unfortunately it did not work.
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Jar
Developer
Posts: 732
Re: I am having problems starting Universe Sandbox 2 on steam
«
Reply #3 on:
August 30, 2017, 09:48:30 AM »
Sorry for the issue, ccpd1. Can you please send us your log file so we can look into this further? Instructions are available here:
http://universesandbox.com/support/emaillog
Thanks!
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I am having problems starting Universe Sandbox 2 on steam