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Ive broke my pc and i have to buy again
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Topic: Ive broke my pc and i have to buy again (Read 4433 times)
maticitidal
Posts: 16
Ive broke my pc and i have to buy again
«
on:
May 14, 2017, 06:31:38 PM »
My computer broke and i cantget US2 again because i have to buy it again can i have some help email me at [address removed] although its more likely a no and if so i just wasted a good amount of money and will call a refund
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Last Edit: May 22, 2017, 11:14:56 AM by Jar
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
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Reply #1 on:
May 14, 2017, 06:34:01 PM »
Also i bought a new one with the current one i have it costed 1200 dollars for the cheapest one
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Jar
Developer
Posts: 732
Re: Ive broke my pc and i have to buy again
«
Reply #2 on:
May 15, 2017, 10:50:15 AM »
Sorry to hear your computer broke!
The good news is that you don't have to buy Universe Sandbox ² again if you own it on Steam. Just download Steam on your new computer, log in to your account, and you will see Universe Sandbox ² in your library.
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
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Reply #3 on:
May 20, 2017, 06:08:31 AM »
Jar I didnt buy it on steam i bought it on the website. Basicly on UniverseSandbox.com
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Pizzaeater1K
Posts: 56
Re: Ive broke my pc and i have to buy again
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Reply #4 on:
May 20, 2017, 04:08:26 PM »
Your hard drive might still be fine, so unless its the hard drive that broke, you could just take it out of your old pc and install it in your new one
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
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Reply #5 on:
May 21, 2017, 08:34:48 AM »
its to complicated its been crushed by a car cause im stupid enough to leave it on the street (i go on my pc outside) all i saw left was a snapped screen powdered glass wires and minutes later it started to smoke then just flamed up and i cooled it down with my fire extinguisher and threw it away with tgloves (for safety) and swept the powdered glass and thats what happened no one really saw it cause i have a very empty street.
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Jar
Developer
Posts: 732
Re: Ive broke my pc and i have to buy again
«
Reply #6 on:
May 22, 2017, 11:13:54 AM »
You still would have received a Steam code if you bought Universe Sandbox ² on our website, so it is still linked to your Steam account. Or are you referring to the original version of Universe Sandbox?
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
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Reply #7 on:
May 24, 2017, 03:56:41 PM »
I dont use steam is the problem
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
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Reply #8 on:
May 24, 2017, 03:59:11 PM »
Also it was Universe sandbox 2/US2
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Jar
Developer
Posts: 732
Re: Ive broke my pc and i have to buy again
«
Reply #9 on:
May 25, 2017, 10:36:44 AM »
If you bought Universe Sandbox ² on our website (
http://universesandbox.com
) then you received a Steam code. The version we sell on our website requires Steam to use.
Did you buy it somewhere else?
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
«
Reply #10 on:
May 25, 2017, 02:37:21 PM »
i dont have any other game buying system i just buy it on the official site like a got builders club on roblox.com
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Jar
Developer
Posts: 732
Re: Ive broke my pc and i have to buy again
«
Reply #11 on:
May 26, 2017, 11:13:35 AM »
We only sell Steam codes for Universe Sandbox ² on our website. I could not find any orders for your email address. If you think this is a mistake, please contact us via email with information about your order:
http://universesandbox.com/contact/
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maticitidal
Posts: 16
Re: Ive broke my pc and i have to buy again
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Reply #12 on:
May 26, 2017, 12:38:50 PM »
id get a refund
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Jar
Developer
Posts: 732
Re: Ive broke my pc and i have to buy again
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Reply #13 on:
May 26, 2017, 12:44:01 PM »
If you'd like a refund, please contact us via email with information about your order, including the email address you used to purchase it:
http://universesandbox.com/contact/
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Ive broke my pc and i have to buy again