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Author Topic: Missing my simulations folder  (Read 3424 times)

mike_jet

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Missing my simulations folder
« on: September 20, 2015, 04:53:12 PM »
I just got the game today. Started with the tutorial. Once it asks you to load a simulation I click the open simulation button and nothing happens. I clicked the debug tool and clicked on the show my simulations folder and nothing happens. I searched for the folder on my computer and there is no trace. Re-installed the game a couple of times. The folder is no where to be found. So in other words I have no pre made simulations and can't save. Any advice?

Also once I click the open simulation button and it does nothing I am unable to select or change any of my setting in the setting menu. Like graphics or sound, until I restart the game.

Jar

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    • Universe Sandbox
Re: Missing my simulations folder
« Reply #1 on: September 21, 2015, 01:36:32 PM »
Sorry for the trouble. This is a weird issue, I'll pass it onto the team.

To clarify: When you click on Home -> Open, do you see the tabs at the top of the panel? There should be All, Core, Solar Sys, Planets, etc...

Have you tried verifying the files? Instructions: http://universesandbox.com/blog/2014/08/support-us2/#verify

If it's still not working, it may help to see your log file. Instructions for finding log: http://universesandbox.com/blog/2014/08/support-us2/#logs

You can attach them to a post here instead of emailing them if you'd like.

mike_jet

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Re: Missing my simulations folder
« Reply #2 on: September 21, 2015, 07:08:15 PM »
Thanks for getting back to me!

When I click Home-> Open, the screen shutters slightly and the Home menu closes as if nothing happened. Not showing any new box or menu. I also verified files with steam, seems to check out.




mike_jet

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Re: Missing my simulations folder
« Reply #3 on: September 21, 2015, 08:14:46 PM »
https://www.youtube.com/watch?v=E450WrpKkG4&feature=youtu.be

Here this might give you an idea of whats going on.

Chris

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Re: Missing my simulations folder
« Reply #4 on: September 22, 2015, 03:46:33 AM »
There seems to be an issue trying to create folders on your machine.
Please run steam as Administrator and see if this works.

We'll fix the problems this causes with our next patch.

mike_jet

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Re: Missing my simulations folder
« Reply #5 on: September 22, 2015, 06:31:57 PM »
Well running steam as Administrator works. Everything seems great now. Thanks for the help. I'll let you guys know if I run into anything else. Keep up the good work!