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Author Topic: [RESOLVED] Purchasing Issues  (Read 1380 times)

htssath

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[RESOLVED] Purchasing Issues
« on: September 24, 2014, 06:01:51 PM »
My password does not work when I use the paypal choice, but I log into my paypal on the normal site just fine. Somethings up with your link, and it's not letting me log in. I noticed that you guys don't actually use paypal but another site that hosts a paypal transaction widget. So that could be the issue, otherwise I'm clueless on what to do.
« Last Edit: September 25, 2014, 04:08:52 PM by Dan Dixon »

Jar

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Re: Purchasing Issues
« Reply #1 on: September 25, 2014, 01:05:51 PM »
Are you still having this problem?

I just checked and it works fine for me, and I haven't seen any other reports of this.

While we do use a Humble Bundle widget, once you click on the "Check out with PayPal" button it should redirect to you the secure PayPal website for login and further payment info.

Contact us if you're still have this issue: http://universesandbox.com/contact/


htssath

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Re: Purchasing Issues
« Reply #2 on: September 25, 2014, 01:45:57 PM »
I purchased the game through the guest option. It was just a weird issue and it made it slightly more inconvenient for purchasing. Thank you though.

Jar

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Re: Purchasing Issues
« Reply #3 on: September 25, 2014, 01:58:01 PM »
I agree, a weird issue, though hopefully an isolated case. Sorry for the inconvenience, but glad to hear you were able to work it out.