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Author Topic: [RESOLVED] PayPal dispute  (Read 1811 times)

mgrimm21

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[RESOLVED] PayPal dispute
« on: September 20, 2014, 06:49:12 PM »
I had purchased the universe sandbox 2 game and payed through paypal with an echeck. Since then the check cleared and the money was pulled from my bank account. I contacted paypal earlier and they said everything went through and humble bundle received my payment but I haven't received my steam code. Paypal informed me to get ahold of both you and humble bundle to see one last time what is going on. If I don't receive my code by midnight EST I am to contact them once again to start a payment dispute and they will contact the both of you themselves in efforts to get my code for me. Thank you.
« Last Edit: September 21, 2014, 04:08:28 PM by Dan Dixon »

mgrimm21

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Re: PayPal dispute
« Reply #1 on: September 20, 2014, 06:50:16 PM »
Transaction ID is 1UP76583EC617263G

C7

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Re: PayPal dispute
« Reply #2 on: September 20, 2014, 09:14:18 PM »
 I'm forwarding this over to our support to see if we can get you a resolution. However, since it is the weekend, it might take a bit longer to get this resolved.

mgrimm21

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Re: PayPal dispute
« Reply #3 on: September 20, 2014, 09:24:29 PM »
Alright thank you, I hope I didn't sound too snippy. This is just kind of frustrating. I understand that it may take a little longer than usual though.

Jar

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Re: PayPal dispute
« Reply #4 on: September 21, 2014, 01:37:31 PM »
Sorry for the delay mgrimm21.  I emailed a reply.

Dan Dixon

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Re: PayPal dispute
« Reply #5 on: September 21, 2014, 02:14:45 PM »
I just emailed you with a solution. Enjoy!