Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox Legacy | Help => Topic started by: Heathy on January 28, 2011, 05:11:27 PM

Title: Retrieving product key
Post by: Heathy on January 28, 2011, 05:11:27 PM

okay so im hoping to do a factory reset on my laptop, but I am unsure whether i'll be able to get Universe Sandbox back... Please Help.

Title: Re: BIG QUESTION
Post by: Dan Dixon on January 28, 2011, 08:18:45 PM

Do you still have the premium product key you received in your email after you purchased?

If not, let me know what email address you used when you purchased and I can send it to you again.

After you perform the factory reset, just download Universe Sandbox again (from this website), and then reenter your key.

Title: Re: BIG QUESTION
Post by: Chaotic Cow on February 02, 2011, 04:51:45 PM

Tip: Stick the email into a folder in your email.

It's how I never accidentally delete emails I want to keep.

Title: Re: BIG QUESTION
Post by: Dan Dixon on February 02, 2011, 05:26:05 PM

Or use Gmail and never delete anything (just archive it). You can then always find the email by searching for 'Universe Sandbox key'.

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I'll also be setting up a way to get the key sent back to your email address automatically very soon.