Forever Loading

[Nickardson]

Hi, I recently purchased Universe Sandbox over steam, but when I start it up, either through steam or from the install location, all I get is a loading icon.

I'm running a Dell Studio XPS 1640, 64bit Vista.
I restarted, installed the 2008 and 2010 .NET frameworks, restarted again, deleted the game files and reinstalled, restarted steam.

I've:
Restarted
Installed the 2008 and 2010 .NET frameworks,
Restarted steam
Deleted and reinstalled the game files
Verified the files

There are no log files, I'm assuming that's because there's no crash, it just won't get beyond loading.

Edit:  I've updated my graphics drivers as well, and I checked on a different computer, it didn't work there either.

[Dan Dixon]

No log file at all?

Are you looking here?
My Documents/Universe Sandbox/Logs

[Nickardson]

Ah, yes.  Sorry, I didn't see them, I was looking in the Program Files.

[Dan Dixon]

It crashes when it tries to show the graphics on the form.

It didn't work on the other computer either? Does it have the same graphics card?

[FiahOwl]

Why were the logs downloaded multiple times???

[vh]

more than 1 person wanted to see them