Author Topic: Another Startup Problem (Read 17549 times)

Dy 162.5 · « **on:** May 07, 2011, 01:08:51 AM »

I downloaded Universe Sandbox from Steam a few days ago, and have not been able to get it started whatsoever. When I attempt to start it, I get a .NET Framework error box that pops up. I've searched through the forum for a solution to my problem, but I cannot find an answer. This is the text of the error message:

Unhandled exception has occurred in your application. If you click
Continue, the application will ignore this error and attempt to continue.
If you click Quit, the application will close immediately.

Could not load file or assembly 'MTV3D65.dll' or one of its
dependencies. The specified module could not be found.

Details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not load file or assembly 'MTV3D65.dll' or one of its dependencies. The specified module could not be found.
File name: 'MTV3D65.dll'
at NNKOAPOABOACJENPEJKGLHPMJFJLMLPPGIDP.EBCNNFAKOBIMDDKGJBDDMENBGJFKNMHAPMAO.FGKIHOPHNAFFPEEAKMONKJFEHMILMBPEEELN(Object , EventArgs )
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.225 (RTMGDR.030319-2200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Universe Sandbox
Assembly Version: 2.1.2.900
Win32 Version: 2.1.2.900
CodeBase: file:///j:/games/steam/steamapps/common/universe%20sandbox/Universe%20Sandbox.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
AutomaticUpdater
Assembly Version: 2.6.11.2
Win32 Version: 2.6.11.2
CodeBase: file:///j:/games/steam/steamapps/common/universe%20sandbox/AutomaticUpdater.DLL
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
fb2f8c71-237b-4f98-b35a-ac602689571f
Assembly Version: 1.0.0.0
Win32 Version: 2.1.2.900
CodeBase: file:///j:/games/steam/steamapps/common/universe%20sandbox/Universe%20Sandbox.exe
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

If I click Continue, the 'Sandbox Update Form' window pops up, with a loading symbol in it, but does nothing else. Obviously, clicking Quit exits it, but not after Windows asks me if I would like to check for a solution online. I've tried a few suggestions that are given in previous support threads, such as running vcredist_x86_2010.exe, but I still get the same error message.

I am trying to be as detailed as possible, and I would really appreciate some help with this problem.

Dan Dixon · « **Reply #1 on:** May 09, 2011, 02:31:51 PM »

Looks like you may have a corrupted download.

Check out "Verify the Installation" (step 3) here:
http://universesandbox.com/forum/index.php/topic,3513.msg33771.html

Dy 162.5 · « **Reply #2 on:** May 09, 2011, 11:39:05 PM »

I thought the same thing, too. I've verified the files several times; Steam says that they're all there. I've even deleted the local content on my computer and reinstalled USB, but I still get the same error. Also, I have reinstalled .NET Framework v4, but to no avail.

One thing that does work for me, though, is the demo version of the game. I downloaded that, and it started right up. No idea why that would work, and not the Steam version.

danram · « **Reply #3 on:** May 10, 2011, 01:33:23 AM »

I had that same problem too. I verified and then I uninstalled the game and re-downloaded it from Steam. It still didn't work. It still gave me that error. Every time I had to use the Task Manager to force-quit the running process (universesandbox.exe). After a couple of more times of restarting the game through Steam it finally worked. I'm not sure what solved it, though.

Dan Dixon · « **Reply #4 on:** May 10, 2011, 01:56:00 PM »

That's really strange. Any luck getting it to work?

Are you still getting this error?
"Could not load file or assembly 'MTV3D65.dll' or one of its
dependencies. The specified module could not be found."

Dy 162.5 · « **Reply #5 on:** May 11, 2011, 10:05:49 AM »

Yup. Still getting the same error.

Dy 162.5 · « **Reply #6 on:** May 11, 2011, 12:51:18 PM »

New error code:

Unhandled exception has occurred in you application. If you click
Continue, the application will ignore this error and attempt to continue.
If you click Quit, the application will close immediately.

Could not load file assembly 'MTV3D65, Version=6.5.3602.42214,
Culture=neutral, PublicKeyToken=50ecc2ceb76bb228' or one of its
dependencies. The system cannot fine the file specified.

Details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not load file or assembly 'MTV3D65, Version=6.5.3602.42214, Culture=neutral, PublicKeyToken=50ecc2ceb76bb228' or one of its dependencies. The system cannot find the file specified.
File name: 'MTV3D65, Version=6.5.3602.42214, Culture=neutral, PublicKeyToken=50ecc2ceb76bb228'
at NNKOAPOABOACJENPEJKGLHPMJFJLMLPPGIDP.EBCNNFAKOBIMDDKGJBDDMENBGJFKNMHAPMAO.FGKIHOPHNAFFPEEAKMONKJFEHMILMBPEEELN(Object , EventArgs )
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.225 (RTMGDR.030319-2200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Universe Sandbox
Assembly Version: 2.1.2.0
Win32 Version: 2.1.2.0
CodeBase: file:///J:/Games/Universe%20Sandbox/Universe%20Sandbox.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
AutomaticUpdater
Assembly Version: 2.6.11.2
Win32 Version: 2.6.11.2
CodeBase: file:///J:/Games/Universe%20Sandbox/AutomaticUpdater.DLL
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.1 built by: RTMRel
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
42e83500-d55c-4fe6-8496-67a87d6e6225
Assembly Version: 1.0.0.0
Win32 Version: 2.1.2.0
CodeBase: file:///J:/Games/Universe%20Sandbox/Universe%20Sandbox.exe
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

This happened when I tried to run the demo version of the game. It worked for me before, but now it won't at all.

I am running Vista SP2, duel core CPU @ 1.4 GHz, with 2.00 GB of RAM. Maybe this information will help clear up the problem a little...

primekid77 · « **Reply #7 on:** May 14, 2011, 10:18:56 AM »

which video driver do i need to play this i have windows XP and ive played this on xP and it was very active but i cant play it on this one how do i get more bytes $:-\$

Puddin · « **Reply #8 on:** May 15, 2011, 12:25:50 PM »

Are you running the 64 bit version of vista? I know that the 64 bit versions of vista and 7 have issues sometimes calling the 32 bit file MTV3D65.dll.

Dy 162.5 · « **Reply #9 on:** May 15, 2011, 07:31:21 PM »

I am running 32 bit Vista Home Premium

Puddin · « **Reply #10 on:** May 15, 2011, 09:10:22 PM »

Have you tried to paste that file manually to the games' main folder?

Dy 162.5 · « **Reply #11 on:** May 15, 2011, 09:30:30 PM »

I thought that that file was already in the main folder (...\Steam\steamapps\common\universe sandbox\). I had moved that file out of that folder, to see if that had made any difference -which it didn't. I then verified the game cache and the file was reacquired. $:-\$

Dan Dixon · « **Reply #12 on:** May 16, 2011, 02:02:33 PM »

So you get that error if the file is in the folder or not?

What virus software are you running?

I wonder if somehow 'MTV3D65.dll' is being blocked.

Dy 162.5 · « **Reply #13 on:** May 16, 2011, 10:22:56 PM »

With the file in there, I get the first error that I posted about. When it is removed, I get the second error.

I am running McAfee as my anti-virus software. I looked through it's blacklist, but there was nothing about MTV3D65.dll in there.

One thing that might be unusual about my installation of USB is that it is saved on a separate hard drive. But I really wouldn't think that it would have anything to do with this problem.

Dan Dixon · « **Reply #14 on:** May 20, 2011, 05:18:06 PM »

Quote from: Dy 162.5 on May 16, 2011, 10:22:56 PM

One thing that might be unusual about my installation of USB is that it is saved on a separate hard drive. But I really wouldn't think that it would have anything to do with this problem.

That won't make any difference. Universe Sandbox has been developed on a different drive than C since the beginning.

---

This error is so strange. I'm kinda feeling out of ideas. Have you verified that you have all the latest windows updates (step 4)?
http://universesandbox.com/forum/index.php/topic,3513.0.html

Dy 162.5 · « **Reply #15 on:** May 20, 2011, 10:17:26 PM »

Quote

That won't make any difference. Universe Sandbox has been developed on a different drive than C since the beginning.

I thought so.

Yeah. I've been updating Windows pretty regularly lately. I just checked for updates, and there are two optional updates. The only relevant one is one for my video driver, but I just updated that within the last week.

The only thing that I haven't done yet is totally uninstalling and reinstalling .NET. I've repaired it a few times now, but that hasn't done anything to fix anything.

mswancu · « **Reply #16 on:** May 22, 2011, 11:44:20 AM »

I'm having the same errors as him. I just purchased from steamtoo. Windows 32 bit vista. avast antivirus. all my windows updates are good.

mswancu · « **Reply #17 on:** May 22, 2011, 12:13:43 PM »

Ok. I fixed the problem for myself. I started a new account through the control panel. I logged into steam on the new windows account and it downloaded the .net framework for me through steam (where as the original account it would just come up with the error listed at the top of this post.) I logged back into my original account and now the game works!

Dy 162.5 · « **Reply #18 on:** May 22, 2011, 03:36:37 PM »

Hmm

I will try the new account method.

Quote

Ok. I fixed the problem for myself. I started a new account through the control panel. I logged into steam on the new windows account and it downloaded the .net framework for me through steam (where as the original account it would just come up with the error listed at the top of this post.) I logged back into my original account and now the game works!

After doing this, and USB is working for you, can you now run it in your original account, or must you log in as the new user every time you want to run the application?

Dy 162.5 · « **Reply #19 on:** May 22, 2011, 10:39:53 PM »

I tried the new account method, and I've reinstalled .NET v4, but I still get the exact same error.

mswancu · « **Reply #20 on:** May 23, 2011, 10:54:45 AM »

I created a new account (on windows). After that I logged onto it and opened steam and tried opening USB and it installed the .net framework for me through steam. I logged back into my original account and it works on my original account for windows. (I deleted the new one i had just made and works good)

Dan Dixon · « **Reply #21 on:** June 09, 2011, 10:07:55 AM »

Glad to hear you got it working and that creating a new user seemed to be the trick. Awesome.

lilwisper · « **Reply #22 on:** December 31, 2011, 03:23:56 AM »

I found another quick fix that might help. The fix is to make sure that your DirectX is up to date. It seems that the MTV3D65.dll makes a call to a DirectX API and it might be missing or corrupted.

Cool game by the way. I think its great for kids just to get them into astronomy. I wish this was around when I was younger.