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Author Topic: Startup Problem  (Read 3253 times)

alexanderpas

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Startup Problem
« on: May 22, 2011, 12:26:47 PM »
Universe Simulator Sandbox Crashes during startup, I get the Loading screen, and then it Crashes. Logs are attached.

I have been able to play Universe Simulator Sandbox for about an hour, but now it won't work anymore.

Actions Log.txt
Engine Log.txt
Sandbox Log.txt
« Last Edit: May 22, 2011, 02:42:43 PM by alexanderpas »

Darvince

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Re: Startup Problem
« Reply #1 on: May 22, 2011, 01:04:54 PM »

alexanderpas

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Re: Startup Problem
« Reply #2 on: May 22, 2011, 02:39:23 PM »
This?

or

This?
wow, that was... interesting... what a typo can do. :D
Fixed the original post (and the files location ;) ) and awaiting a solution.

Dan Dixon

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Re: Startup Problem
« Reply #3 on: May 25, 2011, 05:52:19 PM »
I've had a couple other users email me with this same crash. In one case it doesn't seem to be happening still.

Are you still getting this same crash?

---

Wait! I think I know what's going on.

I bet that if you delete (or rename) the settings files it will work. They can be found here:
C:\Users\-your user name-\AppData\Local\Universe Sandbox

Before you delete them... can you send them to me so I can see what is causing the crash?

alexanderpas

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Re: Startup Problem
« Reply #4 on: May 27, 2011, 01:09:33 PM »
I've had a couple other users email me with this same crash. In one case it doesn't seem to be happening still.

Are you still getting this same crash?

yes, I'm still getting the same crash, here's the file you've requested.

Steam.Settings.config (txt-version)

(from:  %USERPROFILE%\Local Settings\Application Data\Universe Sandbox ;) )

Removing it fixed the problem!!!

Dan Dixon

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Re: Startup Problem
« Reply #5 on: May 30, 2011, 09:09:15 PM »
This will be fixed in the next update.

You had checked the "Disable Mousewheel" checkbox in Options which strangely caused a crash the next time you load Universe Sandbox.

In the meantime, deleting the "Steam.Settings.config" file fixes this crash and allows Universe Sandbox to load.

Thanks for you help.