Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox 2008 | Help => Topic started by: Arata on August 31, 2009, 12:47:07 AM

Title: Is this normal?
Post by: Arata on August 31, 2009, 12:47:07 AM
I use to have the trial version, and I use too ad galaxies to make galactic collisions. :P
I then got the full version. ;D

But I just discovered that when you add a new body, you cannot add galaxies. ???
How do i fix?

Is this normal? :-[
Title: Re: Is this normal?
Post by: Dan Dixon on August 31, 2009, 01:49:52 AM
Arata... Welcome to the forums!

I don't understand what you mean by this...
when you add a new body, you cannot add galaxies.

So you add a new body, like the Earth?
And then you can't add a galaxy?

Please explain.


Title: Re: Is this normal?
Post by: Arata on August 31, 2009, 11:04:45 AM
Arata... Welcome to the forums!

I don't understand what you mean by this...
when you add a new body, you cannot add galaxies.

So you add a new body, like the Earth?
And then you can't add a galaxy?

Please explain.




Here is what I mean:

Before i bought the full version, i would select a new body, and there would ALAYS be a galaxy, even if i added a planet or another.

But now that I got the full version, it can't be selected because it is not there. :(
Title: Re: Is this normal?
Post by: hbmp88 on August 31, 2009, 02:08:27 PM
So it's not inthe New Bodies list?  ???
Title: Re: Is this normal?
Post by: Arata on August 31, 2009, 06:23:19 PM
In the trial, yes.
In the full version, no.

You now have to make your own, and i can't do that because i don't know how.

But how did you make the galaxies in universe sandbox?
Title: Re: Is this normal?
Post by: hbmp88 on August 31, 2009, 07:21:28 PM
If you saved the license code you can reinstall it and it will probably work. :-\
Title: Re: Is this normal?
Post by: Naru523 on August 31, 2009, 07:43:39 PM
But how did you make the galaxies in universe sandbox?

You cant. And in version 2 you can make galaxies.
Title: Re: Is this normal?
Post by: Chaotic Cow on September 01, 2009, 09:25:41 PM
I know what he means.

Your best bet is to REINSTALL like hbmp88 said.

It's possible something got corrupt or something.


What he means in the "New Bodies" option in the "Presets" there is no options to spawn a galaxy. (Traingulum, Milky Way, Andromeda)

If that is not what he means. Sorry.
Title: Re: Is this normal?
Post by: Arata on September 01, 2009, 10:06:59 PM
I'm not sure about reinstalling.
If i uninstall, when the folder still be there.
Title: Re: Is this normal?
Post by: Dan Dixon on September 01, 2009, 11:18:45 PM
But now that I got the full version, it can't be selected because it is not there. :(

That's really odd as the license portion of the program has nothing to do with the preset list under "New Bodies".

I'm still not sure why this happened.


Uninstalling is safe. So is deleting the folder:
c:\program files\universe sandbox\

You can always re-download the setup file if you need to and install it again.

And reinstalling or uninstalling doesn't touch the files here:
(My) Documents\Universe Sandbox\
Title: Re: Is this normal?
Post by: Arata on September 02, 2009, 01:36:05 PM
Download?
You mean people can actually download the full version, and it's ok?
Never knew that.
Title: Re: Is this normal?
Post by: atomic7732 on September 02, 2009, 04:29:56 PM
Yes. You pay for the liscence. You input that in the software.
Title: Re: Is this normal?
Post by: Dan Dixon on September 02, 2009, 05:51:38 PM
Download?
You mean people can actually download the full version, and it's ok?
Never knew that.

There is only one download. It is the free version, trial, and full version are all in the same file. Does that help?
Title: Re: Is this normal?
Post by: Arata on October 02, 2009, 05:57:01 PM
Free version? I don't understand.
So you can give me the free version setup and I can then use it.
Title: Re: Is this normal?
Post by: Dan Dixon on October 02, 2009, 06:28:42 PM
Free version? I don't understand.
So you can give me the free version setup and I can then use it.

After the 60 minute trial runs out you can continue to use Universe Sandbox with reduced functionality for free (the free version) or you can pay to unlock all the features.

Please help me understand your problem better.