Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: tkulogo on February 08, 2019, 11:47:47 AM

Title: Lighting Snaping On & Off with Camera Angle
Post by: tkulogo on February 08, 2019, 11:47:47 AM

This is a new one for me. I have realistic lighting turned on and I won't see the planets at all unless I play with the camera position and they will flicker into existence. The lighting intensity doesn't seem to matter. Has anyone heard of this before?

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: Jar on February 08, 2019, 01:40:02 PM

I thought I remembered you saying you were on a Windows system, but perhaps you're using Linux now? If so, this is a known bug that we're looking into. A temporary solution is to change it to something other than Realistic lighting. But hopefully we can get this fixed soon.

But please let me know if you're on Windows, as that's not something I'm familiar with. In that case, a log would be helpful: http://universesandbox.com/support/emaillog

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: tkulogo on February 08, 2019, 03:26:29 PM

It's Windows 10. I haven't switched to Linux... yet.

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: Jar on February 11, 2019, 10:54:03 AM

Okay that's a new one for us then. Can you please send us your log file? http://universesandbox.com/support/emaillog

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: tkulogo on February 11, 2019, 12:36:12 PM

I'll need to wait for the next collision if I can only send it when the US² is closed, otherwise I'll lose my progress.

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: Jar on February 11, 2019, 03:52:22 PM

Okay no worries, that's fine, you can send it when you get a chance.

Does changing the lighting to something other than Realistic fix the issue? Another user also reported that changing the camera FOV (View > More) fixed this. It would be interesting to see if the same solutions work for what has otherwise only been seen on Linux.

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: tkulogo on February 12, 2019, 05:59:11 AM

It does only seem to occur on Realistic and it only seems to affect lower Field-of-view values.

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: tkulogo on February 13, 2019, 06:17:38 AM

Here's that log file, should I also send it to support at universesandbox dot com?

Title: Re: Lighting Snaping On & Off with Camera Angle
Post by: Jar on February 13, 2019, 11:35:25 AM

No, just sharing here is fine. Thanks!