Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox 2008 | Help => Topic started by: HallowedError on February 19, 2009, 10:54:49 PM

Title: Blue screen of death
Post by: HallowedError on February 19, 2009, 10:54:49 PM

A while back I learned I couldn't run US because I kept getting the Blue Screen of Death. I have freshly installed twice now, and when I look for the log files they aren't there. When I try and start it up it loads for 4-5 seconds and boom, BSoD.

Title: Re: Blue screen of Death
Post by: Dan Dixon on February 20, 2009, 02:04:28 PM

Strange.

It actually goes to a Blue screen and you have to restart your computer?

What does the blue screen say? Can you take a picture of it?

You said it loads for 4-5 seconds... Does a window come up at all? Do you see anything before the blue screen?

Title: Re: Blue screen of Death
Post by: HallowedError on February 20, 2009, 02:14:56 PM

I can try and take a picture sometime. But yes, it goes to the blue screen and I have to restart my computer. The window does not show up at all, all I see is whatever is on the screen, I hear the computer loading and then crash.

Title: Re: Blue screen of Death
Post by: Dan Dixon on February 20, 2009, 02:26:18 PM

That's really strange.

Do other 3D programs/games work on your computer?

I suspect that maybe Universe Sandbox is accessing your video card in a way that the computer doesn't like.

Have you tried updating your video driver? That would be worth trying.

Title: Re: Blue screen of Death
Post by: HallowedError on February 20, 2009, 02:50:29 PM

As far as I know everything else works on my computer. I can't think of what I might of changed to have this issue since it's worked before on this system. Someone suggested cleaning my registry so I might try that.

Title: Re: Blue screen of Death
Post by: Dan Dixon on February 20, 2009, 03:00:15 PM

I can't imagine that cleaning the registry would fix this. In fact, you should be careful what program you run because sometime they can remove registry information that you need.

What type of video card are you running?
Have you tried updating the video card drivers?

Title: Re: Blue screen of Death
Post by: HallowedError on February 23, 2009, 08:38:44 PM

Strange, downloading the update has fixed my BSoD problem. Awesome!

Title: Re: Blue screen of Death
Post by: Dan Dixon on February 25, 2009, 05:47:34 PM

That is strange. I'm not sure why this update would have solved the problem, but I'm glad it did. Awesome.

Title: Re: Blue screen of Death
Post by: monmarfori on May 02, 2009, 06:04:03 PM

I think TheListo has bsod: http://universesandbox.com/forum/index.php/topic,389.0.html