Universe Sandbox
Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: ccpd1 on August 29, 2017, 06:46:25 AM
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When I try to load up the game, it freezes up at the loading screen and does not let me play. I have tried restarting, uninstalling and closing and opening steam. None of these have worked.
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Have a go at the basic troubleshooting (http://universesandbox.com/blog/2014/08/support-us2/#troubleshoot) steps if you haven't already and see if anything manages to fix it.
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I tried them and unfortunately it did not work.
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Sorry for the issue, ccpd1. Can you please send us your log file so we can look into this further? Instructions are available here: http://universesandbox.com/support/emaillog
Thanks!