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Author Topic: Old Purchase  (Read 2375 times)

Aluborough

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Old Purchase
« on: February 02, 2013, 10:11:30 AM »
Hi

I bought Universe Sandbox through paypal back in 2011 and having shifted to a new computer, can't access the premium version at all so it seems.

I've got the original e-mail receipts and receipt numbers etc, is there any way you can help out?

blotz

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Re: Old Purchase
« Reply #1 on: February 02, 2013, 10:23:33 AM »
http://universesandbox.com/forum/index.php/topic,7400.0.html

Yes, you can use your key on all of your computers, but please don't give it away to other people though. Thanks!

If you lost the key, then email Dan and he'll help you get it back.

Dan Dixon

  • Creator of Universe Sandbox
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Re: Old Purchase
« Reply #2 on: February 02, 2013, 01:05:40 PM »
You shouldn't have any problem installing the new version if you still have your product key in the email.

Just follow the same instructions on your new computer.

Let me know if you're still having problems.