How do I get Product Key after purchase?

[danwat]

I paid with PayPal on the main site at this link: http://universesandbox.com/buy/
I got the Receipt in my Email, but I have yet to figure out how to get the product key.
Did I just get scammed? Please tell me how to get product key, in plain English.

Thank you, Danwat.

[vh]

you did not get scammed.
the product key should be included in the email

[danwat]

The Product key did not come in the email. That is why I'm very confused.

[blotz]

You can also contact Dan here http://universesandbox.com/contact/ to ask for help.

[Dan Dixon]

I emailed danwat to make sure this got taken care of.

However their email bounced.

[jncass]

Hello There, i got he email after purchasing but did NOT get an PRODUCT KEY CODE in my email receipt.

Apr 3, 2013 15:56:21 PDT
Transaction ID: [removed]
You sent a payment of $19.95 USD to Humble Bundle, Inc.
 (contact@humblebundle.com)

It may take a few moments for this transaction to appear in your account.

Merchant
Humble Bundle, Inc.
contact@humblebundle.com

Purchase Universe Sandbox (transaction id: [removed])


$19.95 USD

Total

$19.95 USD
Payment

$19.95 USD

Charge will appear on your credit card statement as "PAYPAL *HUMBLEBUNDL"
Payment sent to contact@humblebundle.com
as you can see NO PRODUCT KEY. the number that IS mentioned I put in and that is when I get a BIG RED "X".

I await your advisement. or My 10 yr old son is waiting....
Thank you!
Joan

[Dan Dixon]

@ Joan / jncass

I replied to your email that you sent.

(and it looks like you may have gotten the info you needed since you posted)

[supposedMANIAC]

I have the same problem, please help quickly.

[Dan Dixon]

Didn't see any purchase from the email address you used to register on the forums.

Can you contact us with the email address you used to purchase?
http://universesandbox.com/contact

[wheresmyrabbit]

I have the same problem , i bought US2 through the amazon option. i have e-mails from amazon comfirming the order and payment taken, but have not received any other emails regarding the serial key.

[Jar]

supposedMANIAC, looks like there was a typo in the email address entered. I corrected it (to what you registered on the forum) and re-sent the email that has a link to your key page.

wheresmyrabbit, there was an email bounce issue. I've sent you your link to your download page.

Let us know if either of you need further help.