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Author Topic: Demo Installation Problems  (Read 3744 times)

Demo Installation Problems
« on: July 18, 2011, 03:05:49 PM »
Hello everyone,

I just found out about Universe Sandbox today and I really liked the concept.

Now, my computer being slightly outdated, I decided to download the demo before rushing over to Steam right away to buy it there, to make sure I can run it.

However, this is the third time I am trying to download the demo and the installation always freezes on
"Created uninstaller: C:\Program Files\Universe Sandbox\uninstall.exe"

I have been waiting for any progress for the last 15 minutes and nothing has changed. All the buttons are faded out and unable to be pressed except for the minimization button and the "Show Details" button. Could someone please tell me what's going wrong?

Dan Dixon

  • Creator of Universe Sandbox
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Re: Demo Installation Problems
« Reply #1 on: July 20, 2011, 03:36:30 PM »
Go ahead and just cancel or close the setup.exe program and try to run Universe Sandbox. Sorry the setup.exe program isn't working for you.

If there's no shortcut on your desktop you can find the program here:

C:\Program Files\Universe Sandbox\

or on Windows 64 bit:
C:\Program Files (x86)\Universe Sandbox\

Does that work?

Re: Demo Installation Problems
« Reply #2 on: July 25, 2011, 12:44:57 PM »
Yes, that did the trick. Seems the installer just didn't close for me after the last setup process, but I can still run it.

Wow, this program is amazing.

Thank you so much!

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Demo Installation Problems
« Reply #3 on: August 05, 2011, 01:52:01 PM »
I'm glad it worked. I think I know why it may have hung. I'll try and fix that so it won't happen for others.