Welcome, Guest

Author Topic: Steam version not detecting Steam  (Read 3305 times)

Madness

  • *
  • Posts: 4
Steam version not detecting Steam
« on: May 03, 2011, 02:25:16 PM »
When I start up my bought Steam version of Universe Sandbox it refuses to start because of it not detecting Steam. Any ideas?

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Steam version not detecting Steam
« Reply #1 on: May 03, 2011, 02:54:09 PM »
Have you tried restarting Steam?

Madness

  • *
  • Posts: 4
Re: Steam version not detecting Steam
« Reply #2 on: May 03, 2011, 02:58:32 PM »
Several times. And my computer a few times. I tried running a few of the solutions in other topics with no luck.

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Steam version not detecting Steam
« Reply #3 on: May 03, 2011, 03:06:36 PM »
I'm sorry it's not working for you.

Can you find the 3 log files that are here:
(My) Documents\Universe Sandbox\Logs
... and send them to me in an email with a link to this post (so I know what they're about):
http://universesandbox.com/forum/index.php?action=post;topic=3498.0

That may help identify the problem so I can fix it in an upcoming build.

---

And are you sure Steam is up to date? I've seen this happen if the steam client is older.

Madness

  • *
  • Posts: 4
Re: Steam version not detecting Steam
« Reply #4 on: May 03, 2011, 04:23:01 PM »
I'll try to update my Steam, and if that doesn't work, I'll fire you off an email, boss. Thanks for the reply!

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Steam version not detecting Steam
« Reply #5 on: May 26, 2011, 01:27:24 PM »
Are you still having this problem?

I'm going to need to add better log reporting to track down the cause of this problem.

Please let me know and I'll add something into the next release.

Dan Dixon

  • Creator of Universe Sandbox
  • Developer
  • *****
  • Posts: 3244
    • Personal Site
Re: Steam version not detecting Steam
« Reply #6 on: May 30, 2011, 09:20:19 PM »
From an email the user sent me this problem has miraculously fixed itself. :)

If anyone else has this problem please let me know.