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Author Topic: Can't download through proxy server  (Read 14444 times)

Bla

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Can't download through proxy server
« on: January 09, 2011, 10:53:34 PM »
I'm using a proxy server and can't download files larger than 5.23 MB, is there any way I can download the new file? And hmm... I guess the reason my update system doesn't work, not even after it tries to fix it, is because I can't access the website and forums directly. But I know the solutions to that already.

Dan Dixon

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Can't download through proxy server
« Reply #1 on: January 10, 2011, 12:03:17 AM »
Are you still unable to connect to the site without a proxy? Who is your Internet service provider or who do you use for your DNS? Have you emailed them or could I and ask about the problem?

The setup file is hosted by Amazon. Try this link:
http://universesandbox.s3.amazonaws.com/universe-sandbox-setup.exe

Bla

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Can't download through proxy server
« Reply #2 on: January 10, 2011, 08:52:16 AM »
Thanks, that download works. I've asked them on their forums now, so hopefully they'll respond soon. I can't find an e-mail address to contact them, only phone numbers.
And yes, it still doesn't work without the proxy.
Edit: I found their e-mail address, so I've sent them one.
« Last Edit: January 10, 2011, 09:34:12 AM by Bla »

Dan Dixon

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Re: Can't download through proxy server
« Reply #3 on: January 11, 2011, 01:38:33 AM »
Thinking about this some more...

I think the first question to ask is if they (the ISP, Internet Service Provider) can get to the site. Or is it just you?

Darvince

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Re: Can't download through proxy server
« Reply #4 on: January 11, 2011, 04:12:46 PM »
Apparently this is why Naru kept saying 523 is awesome...

Naru523

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Re: Can't download through proxy server
« Reply #5 on: January 12, 2011, 07:50:50 PM »
Apparently this is why Naru kept saying 523 is awesome...
See, I told you so.

Back to topic, how did the computer made you use the proxy server (again if you already told)?

Darvince

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Re: Can't download through proxy server
« Reply #6 on: January 12, 2011, 10:44:51 PM »
Maybe he lives in apartments, which require prox...oh wait. He said there's a basement.

What the phone numbers? ???

Bla

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Re: Can't download through proxy server
« Reply #7 on: January 12, 2011, 11:42:23 PM »
My computer didn't make me use a proxy server, but I can only view this site (and only this site) through a proxy server. I just went to a proxy server website and used it.

And I'll remember to ask about that, when they respond. I got an e-mail when I sent it saying they were busy, and that it'll take up to 14 work days.

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Re: Can't download through proxy server
« Reply #8 on: January 13, 2011, 10:05:51 AM »
My computer didn't make me use a proxy server, but I can only view this site (and only this site) through a proxy server. I just went to a proxy server website and used it.

And I'll remember to ask about that, when they respond. I got an e-mail when I sent it saying they were busy, and that it'll take up to 14 work days.

What is this I don't even... You can access all other sites normally? ??? Was it after when the forums crashed for a day or somethung?

Bla

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Re: Can't download through proxy server
« Reply #9 on: January 13, 2011, 10:25:02 AM »
What is this I don't even... You can access all other sites normally? ??? Was it after when the forums crashed for a day or somethung?
Yes.

Dan Dixon

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Re: Can't download through proxy server
« Reply #10 on: January 13, 2011, 11:05:26 AM »
I think I suggested this and then forgot that I did:

Do you have another computer in the house to try this on? Does it work on that computer?

Or a friend with the same ISP? Can they connect to the site?

Bla

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Re: Can't download through proxy server
« Reply #11 on: January 13, 2011, 11:14:27 AM »
I'm pretty sure I tested it on my laptop, and that it didn't work.