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Author Topic: Universe Sandbox wont launch Mac  (Read 4367 times)

staryoke

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Universe Sandbox wont launch Mac
« on: March 30, 2018, 01:28:19 AM »
Hi. Just bought the standalone version of Universe Sandbox from teachergaming.com and now after installing the application, it refuses to complete the startup and crashes everytime. Using version 20.6.1. Very frustrating!

Mac OSX 10.11.6
Mac Pro 2010
12 Cores / 128gb RAM
Nvidia 980 GTX
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Gurren Lagann TSS

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Re: Universe Sandbox wont launch Mac
« Reply #1 on: March 30, 2018, 06:23:36 AM »
Quote from: staryoke on March 30, 2018, 01:28:19 AM
12 Cores / 128gb RAM
Nvidia 980 GTX

My dream PC...
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Jar

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  • Posts: 732
    • Universe Sandbox
Re: Universe Sandbox wont launch Mac
« Reply #2 on: March 30, 2018, 08:47:05 AM »
Sorry for the issue, Staryoke.

Can you please send us your log file? Instructions here: http://universesandbox.com/support/emaillog

Hopefully this will provide some insight into the issue.
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