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Author Topic: OSX Fails start - black screen  (Read 1548 times)

Knobee

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OSX Fails start - black screen
« on: August 28, 2015, 10:19:15 AM »
MacBook Pro (13-inch, Mid 2012)
  2.9 GHz Intel Core i7
  16 GB 1333 MHz DDR3
  Intel HD Graphics 4000 1024 MB

Purchased this morning & installed.  Startup results in a black box and spinning beach-ball, nothing more.  No high CPU usage, etc.  Only way to stop it is to force-quit.


Details:

System Software Overview:
  System Version:   OS X 10.10.5 (14F27)
  Kernel Version:   Darwin 14.5.0
  Boot Volume:   SuperSpeed
  Boot Mode:   Normal
  Computer Name:   ---
  User Name:   ---
  Secure Virtual Memory:   Enabled
  Time since boot:   14:40

Intel HD Graphics 4000:
  Chipset Model:   Intel HD Graphics 4000
  Type:   GPU
  Bus:   Built-In
  VRAM (Dynamic, Max):   1024 MB
  Vendor:   Intel (0x8086)
  Device ID:   0x0166
  Revision ID:   0x0009
  Displays:
Color LCD:
  Display Type:   LCD
  Resolution:   1280 x 800
  Pixel Depth:   32-Bit Color (ARGB8888)
  Main Display:   Yes
  Mirror:   Off
  Online:   Yes
  Built-In:   Yes

C7

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Re: OSX Fails start - black screen
« Reply #1 on: September 02, 2015, 12:30:15 AM »
Can you post your log files? We're trying to narrow down what causes this.

http://universesandbox.com/blog/2014/08/support-us2/#logs

In most cases the fix is to disable the steam community overlay.

To do this, go to the following menu options, after right clicking on the game in your library.
View → Settings → In-Game → Enable Steam Community In-Game (remove tick)

Knobee

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  • Posts: 3
Re: OSX Fails start - black screen
« Reply #2 on: September 02, 2015, 09:03:21 AM »
That (turning off Steam overlay) solved the issue.  I'll look into the gathering of logs.

As a side note (if you want to pass it on to the guys at Valve), that same "fix" also made Lunar Flight work.

Same symptoms as Universe Sandbox, but worse in that once started, you could not exit without a power-off (no keyboard interaction, etc).

Thanks!

C7

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Re: OSX Fails start - black screen
« Reply #3 on: September 02, 2015, 11:21:58 AM »
It seems to only happen on certain Macs, and it affects other Unity engine games. I'm unsure if it's a Unity issue, or a Steam one, or even a problem with Mac OSX drivers. Hopefully the logs will help shed some light on things.