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Author Topic: No key...  (Read 4435 times)

BeppeNor

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No key...
« on: June 24, 2015, 11:54:17 AM »
Hi!
Seems I got the same problem as many others already had. Purchased with PayPal, got the reciept but still no key? I already double-checked the adress, no typos. Would appreciate some help!

Jar

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Re: No key...
« Reply #1 on: June 24, 2015, 12:07:26 PM »
Sorry for the issue.

You should have received an email, maybe it went into your spam box. In any case, I have emailed you the link to your key page.

Let me know if you are still having trouble.

BeppeNor

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Re: No key...
« Reply #2 on: June 24, 2015, 12:34:13 PM »
Checked the spam box, wasn't there. But I got the one you sent now. So, whatever the problem was I'm ok now! :)
Thanks for quick reply and support!

Scott92

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Re: No key...
« Reply #3 on: July 17, 2015, 07:28:36 PM »
i have the same thing happening to me too i didnt get any key yet and its not in my spam or my inbox

Jar

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Re: No key...
« Reply #4 on: July 18, 2015, 08:39:52 AM »
Scott92, I replied to your private message.

_Gabriel0829_

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Re: No key...
« Reply #5 on: July 21, 2015, 08:38:44 PM »
I did not receive a key, either. My server appears to have rejected your email because you do not verify your identity. I've tried to make an adjustment so that it will now accept email from IP 192.237.158.3. If this IP is somehow dynamic or random, then that will not help. Please let me know how I can get the key.

Jar

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Re: No key...
« Reply #6 on: July 22, 2015, 12:11:03 PM »
_Gabriel0829_, Humble Bundle handles our order processing and so the email should have come from them.

In any case, I replied to your message with the link to your key page.

Thanks for purchasing Universe Sandbox .

Azooz

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Re: No key...
« Reply #7 on: July 23, 2015, 10:49:51 AM »
I didn't get the steam key or the receipt in my email checked my spam and inbox still didn't get it please help.

Azooz

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Re: No key...
« Reply #8 on: July 23, 2015, 10:57:42 AM »
never mind just got my key.