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Author Topic: How do I redeem a code??  (Read 4437 times)

Elijah

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How do I redeem a code??
« on: March 23, 2015, 06:22:49 PM »
I bought the Universe Sandbox 2 code, got an email, and got the code. So how do I redeem it for Universe Sandbox 2?

Jar

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Re: How do I redeem a code??
« Reply #1 on: March 24, 2015, 10:37:05 AM »
Do you have Steam and a Steam account? If not, you can download it here: http://store.steampowered.com/about/

It's free and will keep Universe Sandbox up to date. Once you've logged into the Steam app, click "Add A Game..." in the bottom left, then select "Activate a Product on Steam..." Follow the instructions and enter your code.

Full instructions here: https://support.humblebundle.com/hc/en-us/articles/204008710

Elijah

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Re: How do I redeem a code??
« Reply #2 on: March 24, 2015, 12:33:48 PM »
It says invalid code.. :/

C7

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Re: How do I redeem a code??
« Reply #3 on: March 24, 2015, 06:17:56 PM »
You should get an email that leads to a redemption page, and that page will give you the Steam key. It can be confusing what's the Steam key, and what's your order confirmation number at times.

If you're unable to access your redemption page, or the key it provides doesn't work. Follow up by messaging Jared with your information so he can look up your order. (Don't post your information in this forum thread, use a private message)

Elijah

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Re: How do I redeem a code??
« Reply #4 on: March 29, 2015, 05:32:26 PM »
So Jar is Jared?

Jar

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Re: How do I redeem a code??
« Reply #5 on: March 30, 2015, 08:54:11 AM »
So Jar is Jared?

Yes, please message me with the email address used to purchase Universe Sandbox , or a transaction ID if you have one from PayPal or Amazon.

Also let me know in the message what exactly the issue is... is the code not working in Steam after following the steps I linked to above? https://support.humblebundle.com/hc/en-us/articles/204008710

Thanks!

Elijah

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Re: How do I redeem a code??
« Reply #6 on: March 31, 2015, 01:51:48 PM »
Okay. Thanks! Just in case, the email is different from the email I am using. (I was using my parents email :P) Anyways, we will email you. EDIT: It WORKS now! :D Sorry for bothering you guys so much.
« Last Edit: March 31, 2015, 02:18:14 PM by Elijah »

Jar

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Re: How do I redeem a code??
« Reply #7 on: March 31, 2015, 05:36:43 PM »
No worries, glad to hear it's working now! Hope you enjoy Universe Sandbox .