Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox Legacy | Help => Topic started by: Aluborough on February 02, 2013, 10:11:30 AM

Title: Old Purchase
Post by: Aluborough on February 02, 2013, 10:11:30 AM

Hi

I bought Universe Sandbox through paypal back in 2011 and having shifted to a new computer, can't access the premium version at all so it seems.

I've got the original e-mail receipts and receipt numbers etc, is there any way you can help out?

Title: Re: Old Purchase
Post by: blotz on February 02, 2013, 10:23:33 AM

http://universesandbox.com/forum/index.php/topic,7400.0.html (http://universesandbox.com/forum/index.php/topic,7400.0.html)

Quote from: Dan Dixon on July 27, 2012, 02:30:56 PM

Yes, you can use your key on all of your computers, but please don't give it away to other people though. Thanks!

If you lost the key, then email Dan and he'll help you get it back.

Title: Re: Old Purchase
Post by: Dan Dixon on February 02, 2013, 01:05:40 PM

You shouldn't have any problem installing the new version if you still have your product key in the email.

Just follow the same instructions on your new computer.

Let me know if you're still having problems.