Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: jj_universe07 on November 30, 2019, 05:06:14 AM

Title: Infinite Loading.
Post by: jj_universe07 on November 30, 2019, 05:06:14 AM

(I'm explaining this in my best English.)
Hello. I bought universe sandbox last year, and I was satisfied. But about 3~4 months ago, it didn't start and kept loading. How can I fix this?

Title: Re: Infinite Loading.
Post by: Cesare on November 30, 2019, 09:52:47 AM

This is a bug.

Title: Re: Infinite Loading.
Post by: jj_universe07 on January 10, 2020, 04:53:18 AM

I know, but I asked how to fix?

Title: Re: Infinite Loading.
Post by: Cesare on January 10, 2020, 12:23:48 PM

That's great. Just report any bugs you find. There are many new bugs that have arised when planet grids were released so test out all the features in surface grids and keep reporting any new bugs you find. I want them fixed.

Title: Re: Infinite Loading.
Post by: Lord DC on January 12, 2020, 09:16:10 AM

Validate your game files

Title: Re: Infinite Loading.
Post by: Cesare on January 12, 2020, 02:52:58 PM

How?

Title: Re: Infinite Loading.
Post by: Lord DC on January 12, 2020, 04:39:23 PM

Go to Universe Sandbox in your library.
2. Click the gear
3. click "Properties"
4. "local files"
5. "Verify integrity of game files"
sounds like something went awry in your install and corrupted it

Title: Re: Infinite Loading.
Post by: Cesare on January 12, 2020, 07:01:18 PM

I'm afraid that I cannot do that because I am using the desktop version of Universe Sandbox. I am not using Steam, so I do not get updates in the desktop version.

Title: Re: Infinite Loading.
Post by: Lord DC on January 12, 2020, 07:32:15 PM

I was mostly telling jj_universe a potential solution but yeah if you are not on steam version that can be problematic. your only recourse then is to redownload it

Title: Re: Infinite Loading.
Post by: Cesare on January 12, 2020, 08:44:24 PM

I do redownload Universe Sandbox from time to time.