Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: Prometech on November 01, 2018, 02:17:50 AM

Title: Screenshot Quality
Post by: Prometech on November 01, 2018, 02:17:50 AM
Even when taking a screenshot at native resolution, the image does not appear nearly as sharp as it does on screen. I have a 4k Monitor, and even with anti-aliasing disabled, the screenshot appears to be from an upscaled lower resolution.
Insights on fixing this would be appreciated.
Title: Re: Screenshot Quality
Post by: Jar on November 01, 2018, 09:55:54 AM
...the screenshot appears to be from an upscaled lower resolution.
That's exactly right. Sorry for the issue. We've looked into this issue already and it appears to be a bug in the current version of Unity we're using (our game engine). So it's a new issue in our recent updates, but we should be able to have it fixed once we upgrade to a newer Unity version. I'm not certain we'll be able to do that for our next update, but it should happen soon after. Thanks for your patience!
Title: Re: Screenshot Quality
Post by: Prometech on November 01, 2018, 05:24:17 PM
...the screenshot appears to be from an upscaled lower resolution.
Thanks for your patience!
Thank you for continually answering my questions haha, as far as support from Developers you all win the gold medal from me.
Title: Re: Screenshot Quality
Post by: Jar on November 02, 2018, 10:07:46 AM
No problem! Happy to help as much as we can.  :D