Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox 2008 | Help => Topic started by: timmay1369 on June 06, 2009, 11:12:11 AM

Title: Crash at Startup
Post by: timmay1369 on June 06, 2009, 11:12:11 AM

Universe Sandbox runs great on my old Desktop PC at work, however, my Desktop at home will not run it. It crashes at startup....

Specs:

AMD Athlon x2 6500+
4GB PC2-6400
500GB SATA WD Blue
200GB SATA Seagate Barracuda
Windows Vista SP1 (64Bit)
ATI Radeon HD4670

Installed all of the updates for Visual C Runtimes.. and .NET
Still no Go.

My Brother has the almost Identical PC, but he is running Vista SP1 (32Bit) - It runs fine on his machine......
Just a little disappointed that it wont run at home, after all, i did pay for it.....

Any Ideas?Thanx

Title: Re: Crash at Startup
Post by: Maccara on June 06, 2009, 03:13:06 PM

I had a similar problem with the stand-alone installer, because there is a dependency on Lucida Sans Regular (if I remember the font name correctly), which just causes a crash (really ugly, I couldn't even get info what is wrong until I fired up a debugger).

If it is the same issue, you can fix it by running the click-once installer instead (seems to install that font automatically).

Title: Re: Crash at Startup
Post by: Dan Dixon on June 09, 2009, 11:53:07 AM

Quote from: timmay1369 on June 06, 2009, 11:12:11 AM

It crashes at startup....

What is the exact message do you get when it crashes?

Does it give you the options of sending a crash report? (if so please send one indicating that you're timmay1369 from the forums)