Universe Sandbox
Universe Sandbox Legacy => Universe Sandbox 2008 | Help => Topic started by: natmartin on May 20, 2009, 04:43:10 PM
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This program looks amazing, and I've been able to play with it a little bit, but pretty much every simulation crashes within a minute or so of running. I can reload the simulation, it works again for a moment, then crashes again.
This is loaded on windows XP SP3, running under bootcamp on a MacBook Pro.
Anything I can do to troubleshoot?
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Sorry you're having trouble.
Can you send me a crash report or two and mention in the comments that you're "natmartin" from the forums?
That should give me a good idea what the problem is.
(This is assuming that you presented with the option to send in a crash report.)
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Yeah, it gave me the option each time. I sent a whole bunch last night.
I'll try again tonight, and add that to the comments. Thanks!
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I sent a bunch of crash reports a few minutes ago. Hope it helps!
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That's really strange, but likely quite solvable.
All four of your crashes looked like this:
26923 | 2009-05-21 00:17:13.296 * Error: Global Crash | Arithmetic operation resulted in an overflow. | at 038AA.198AA(588AA HSV, Single Alpha)
It appears to be a problem with the color conversion code. What's strange is that it happens to you all the time, but I've never seen this error from anyone else. (actually that's not true - A few others have reported it)
Is there something that you're doing that causes this (like clicking a specific button) or does it seem to be random?
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It mostly seems random. Probably the one thing that will make it happen the most is clicking in the window to move the camera around.
But a few times it crashes when I have the menu up, and press a button but not the same button each time. And a few times it crashes when I'm just watching the simulation without interacting with it at all.
Any additional information you need?