Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox Legacy | Help => Topic started by: alexanderpas on May 22, 2011, 12:26:47 PM

Title: Startup Problem
Post by: alexanderpas on May 22, 2011, 12:26:47 PM

Universe Simulator Sandbox Crashes during startup, I get the Loading screen, and then it Crashes. Logs are attached.

I have been able to play Universe Simulator Sandbox for about an hour, but now it won't work anymore.

Actions Log.txt (http://dl.dropbox.com/u/1124205/UniSbox/Actions%20Log.txt)
Engine Log.txt (http://dl.dropbox.com/u/1124205/UniSbox/Engine%20Log.txt)
Sandbox Log.txt (http://dl.dropbox.com/u/1124205/UniSbox/Sandbox%20Log.txt)

Title: Re: Startup Problem
Post by: Darvince on May 22, 2011, 01:04:54 PM

This? (http://www.youtube.com/embed/7E4Owc5gdRc)

or

This? (http://www.youtube.com/embed/v6shurn2W0w)

Title: Re: Startup Problem
Post by: alexanderpas on May 22, 2011, 02:39:23 PM

Quote from: Darvince on May 22, 2011, 01:04:54 PM

This? (http://www.youtube.com/embed/7E4Owc5gdRc)

or

This? (http://www.youtube.com/embed/v6shurn2W0w)

wow, that was... interesting... what a typo can do. :D
Fixed the original post (and the files location ;) ) and awaiting a solution.

Title: Re: Startup Problem
Post by: Dan Dixon on May 25, 2011, 05:52:19 PM

I've had a couple other users email me with this same crash. In one case it doesn't seem to be happening still.

Are you still getting this same crash?

---

Wait! I think I know what's going on.

I bet that if you delete (or rename) the settings files it will work. They can be found here:
C:\Users\-your user name-\AppData\Local\Universe Sandbox

Before you delete them... can you send them to me so I can see what is causing the crash?

Title: Re: Startup Problem
Post by: alexanderpas on May 27, 2011, 01:09:33 PM

Quote from: Dan Dixon on May 25, 2011, 05:52:19 PM

I've had a couple other users email me with this same crash. In one case it doesn't seem to be happening still.

Are you still getting this same crash?

yes, I'm still getting the same crash, here's the file you've requested.

Steam.Settings.config (http://"http://dl.dropbox.com/u/1124205/UniSbox/Steam.Settings.config") (txt-version (http://"http://dl.dropbox.com/u/1124205/UniSbox/Steam.Settings.config.txt"))

(from:  %USERPROFILE%\Local Settings\Application Data\Universe Sandbox ;) )

Removing it fixed the problem!!!

Title: Re: Startup Problem
Post by: Dan Dixon on May 30, 2011, 09:09:15 PM

This will be fixed in the next update.

You had checked the "Disable Mousewheel" checkbox in Options which strangely caused a crash the next time you load Universe Sandbox.

In the meantime, deleting the "Steam.Settings.config" file fixes this crash and allows Universe Sandbox to load.

Thanks for you help.