Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox Legacy | Help => Topic started by: AnsemTheWise on March 05, 2011, 08:19:29 AM

Title: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 08:19:29 AM

Ok so I'm using an American Expresss Gift Card to buy Universe Sandbox, all my info is in correctly (I double and triple checked.) and when I click continue it still won't let me buy it.

Does it have to do with me using a gift card or is this normal? Because on the website for american express gift cars it says my card has "pending" Transactions (About eight.) all saying they were from yesterday (When i was trying to buy it.) and that they were all $1.00...? I'm guess it's from all the times a kept retrying the transaction because I never used the card for anything else.

It also says that if it still says pending in 7 days then the transaction is considered ingnored from the verifyer but this doesn't make sense because wouldn't it tell me that on this website also?

Or am I over-reacting and I just have to wait 7 days...

Title: Re: Transaction problem?
Post by: Darvince on March 05, 2011, 08:37:56 AM

I thought you still could only use Paypal.

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 08:45:06 AM

No there's a choice to switch to credit or debit, you can go check yourself.

Title: Re: Transaction problem?
Post by: Darvince on March 05, 2011, 08:50:02 AM

$19.99? wuut
When did that happen.

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 09:22:12 AM

 don't know, recently i guess? but i still have my problem!

Title: Re: Transaction problem?
Post by: Dan Dixon on March 05, 2011, 01:37:26 PM

I'm not sure why it's not working. That would be a question for PayPal as once you hit the buy button, it's all them.

I'd recommend trying Google Checkout, under Alternative Payment Options:
http://universesandbox.com/buy/

If you know that, let me know what happens.

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:12:55 PM

Everything is done but now what? Nothing happened, do I get an email or something?

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:15:29 PM

nvm, got an email.

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:19:35 PM

so what exactly do i wait for now

Title: Re: Transaction problem?
Post by: Darvince on March 05, 2011, 02:23:38 PM

nothing.

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:24:53 PM

but i don't have universe sandbox ...

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:31:42 PM

dont i need a key number

Title: Re: Transaction problem?
Post by: Darvince on March 05, 2011, 02:39:09 PM

its in the email. it has letters too

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:41:34 PM

the email i got was to veryify the google checkout order, and under order status it says "Not yet shipped" so i guess i have to wait for a second email with the key.

Title: Re: Transaction problem?
Post by: Darvince on March 05, 2011, 02:43:35 PM

6-9hours

Title: Re: Transaction problem?
Post by: Dan Dixon on March 05, 2011, 02:44:11 PM

Or less...

I just sent you a key.

I'm glad that worked. Thanks so much.

Title: Re: Transaction problem?
Post by: AnsemTheWise on March 05, 2011, 02:47:56 PM

:D I got it, thanks dan!