Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox Legacy | Help => Topic started by: Bla on January 09, 2011, 10:53:34 PM

Title: Can't download through proxy server
Post by: Bla on January 09, 2011, 10:53:34 PM

I'm using a proxy server and can't download files larger than 5.23 MB, is there any way I can download the new file? And hmm... I guess the reason my update system doesn't work, not even after it tries to fix it, is because I can't access the website and forums directly. But I know the solutions to that already.

Title: Can't download through proxy server
Post by: Dan Dixon on January 10, 2011, 12:03:17 AM

Are you still unable to connect to the site without a proxy? Who is your Internet service provider or who do you use for your DNS? Have you emailed them or could I and ask about the problem?

The setup file is hosted by Amazon. Try this link:
http://universesandbox.s3.amazonaws.com/universe-sandbox-setup.exe

Title: Can't download through proxy server
Post by: Bla on January 10, 2011, 08:52:16 AM

Thanks, that download works. I've asked them on their forums now, so hopefully they'll respond soon. I can't find an e-mail address to contact them, only phone numbers.
And yes, it still doesn't work without the proxy.
Edit: I found their e-mail address, so I've sent them one.

Title: Re: Can't download through proxy server
Post by: Dan Dixon on January 11, 2011, 01:38:33 AM

Thinking about this some more...

I think the first question to ask is if they (the ISP, Internet Service Provider) can get to the site. Or is it just you?

Title: Re: Can't download through proxy server
Post by: Darvince on January 11, 2011, 04:12:46 PM

Apparently this is why Naru kept saying 523 is awesome...

Title: Re: Can't download through proxy server
Post by: Naru523 on January 12, 2011, 07:50:50 PM

Quote from: Darvince on January 11, 2011, 04:12:46 PM

Apparently this is why Naru kept saying 523 is awesome...

See, I told you so.

Back to topic, how did the computer made you use the proxy server (again if you already told)?

Title: Re: Can't download through proxy server
Post by: Darvince on January 12, 2011, 10:44:51 PM

Maybe he lives in apartments, which require prox...oh wait. He said there's a basement.

What the phone numbers? ???

Title: Re: Can't download through proxy server
Post by: Bla on January 12, 2011, 11:42:23 PM

My computer didn't make me use a proxy server, but I can only view this site (and only this site) through a proxy server. I just went to a proxy server website and used it.

And I'll remember to ask about that, when they respond. I got an e-mail when I sent it saying they were busy, and that it'll take up to 14 work days.

Title: Re: Can't download through proxy server
Post by: Darvince on January 13, 2011, 10:05:51 AM

Quote from: Bla on January 12, 2011, 11:42:23 PM

My computer didn't make me use a proxy server, but I can only view this site (and only this site) through a proxy server. I just went to a proxy server website and used it.

And I'll remember to ask about that, when they respond. I got an e-mail when I sent it saying they were busy, and that it'll take up to 14 work days.

What is this I don't even... You can access all other sites normally? ??? Was it after when the forums crashed for a day or somethung?

Title: Re: Can't download through proxy server
Post by: Bla on January 13, 2011, 10:25:02 AM

Quote from: Darvince on January 13, 2011, 10:05:51 AM

What is this I don't even... You can access all other sites normally? ??? Was it after when the forums crashed for a day or somethung?

Yes.

Title: Re: Can't download through proxy server
Post by: Dan Dixon on January 13, 2011, 11:05:26 AM

I think I suggested this and then forgot that I did:

Do you have another computer in the house to try this on? Does it work on that computer?

Or a friend with the same ISP? Can they connect to the site?

Title: Re: Can't download through proxy server
Post by: Bla on January 13, 2011, 11:14:27 AM

I'm pretty sure I tested it on my laptop, and that it didn't work.