Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: Rippedoff on July 13, 2018, 12:55:27 PM

Title: WHAT IS THIS PROBLEM!JUST PAID 25 DOLLARS AND??
Post by: Rippedoff on July 13, 2018, 12:55:27 PM

I download the game i pay 25 dollars i download steam and it wont let me log in
https://ibb.co/eWRCK8
i need or a refund of the amount or a guide on how to install

Title: Re: WHAT IS THIS PROBLEM!JUST PAID 25 DOLLARS AND??
Post by: Jar on July 16, 2018, 09:37:05 AM

Sorry for the issue. It looks like it's crashing when it's attempting to start Universe Sandbox ², though I'm not sure what that error is. Can you please send us your log file so we can look into it?

Instructions are available here: http://universesandbox.com/support/emaillog

Thanks!