Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: iamwatchingu21 on June 10, 2018, 06:26:52 AM

Title: error
Post by: iamwatchingu21 on June 10, 2018, 06:26:52 AM

help i cant find the media folder inside the main universe sandbox folder

Title: Re: error
Post by: Cesare on June 11, 2018, 11:41:38 AM

Go to your Documents folder on your computer. You will see a folder named "Universe Sandbox 2".

C:\Users\Administrator\Documents\Universe Sandbox ²

Title: Re: error
Post by: iamwatchingu21 on June 12, 2018, 05:02:22 AM

wow thanks

Title: Re: error
Post by: iamwatchingu21 on June 12, 2018, 05:03:59 AM

Quote from: Cesare on June 11, 2018, 11:41:38 AM

Go to your Documents folder on your computer. You will see a folder named "Universe Sandbox 2".

C:\Users\Administrator\Documents\Universe Sandbox ²

i brought the steam version but the media folder is still not there

Title: Re: error
Post by: im4space on June 12, 2018, 06:30:21 AM

If you are on Windows look at this folder

%UserProfile%\Documents\Universe Sandbox ²

Title: Re: error
Post by: Cesare on June 12, 2018, 07:07:29 AM

Browse and take a good look for all the sub folders.

Title: Re: error
Post by: iamwatchingu21 on June 13, 2018, 04:42:45 AM

great idea

Title: Re: error
Post by: Cesare on June 13, 2018, 07:46:57 AM

Thanks.

Title: Re: error
Post by: Jar on June 14, 2018, 10:01:52 AM

What folder are you looking for? In the Universe Sandbox ² folders mentioned above, you should find two separate folders for media, Images and Video. You should be able to open these from in-game. On the bottom bar, click Video > Open Video Folder or Photo > Open Screenshots Folder.

If that isn't working, then there's likely some issue we'll need to look into. If that's the case, please send us your log file: http://universesandbox.com/support/emaillog

Title: Re: error
Post by: iamwatchingu21 on July 17, 2018, 12:24:10 PM

wheres extras