Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Discussion => Topic started by: BLOOd574 on November 28, 2017, 01:33:15 AM

Title: RE: Refund
Post by: BLOOd574 on November 28, 2017, 01:33:15 AM

I have recently purchased Universe Sandbox 2 after seeing an add for it on Youtube. However I didn't read the system requirements and my PC just about reaches them but the software runs very slowly and crashes when the environment gets too complicated. Is it possible for me to get a refund?

Title: Re: RE: Refund
Post by: Austritistanian on November 28, 2017, 02:09:14 AM

I can get it to work on your PC
What's your PC's specifications?

Title: Re: Refund
Post by: BLOOd574 on November 28, 2017, 03:46:23 AM

How do I find the specifications? If possible I would prefer to get a refund.

Title: Re: RE: Refund
Post by: Jar on November 28, 2017, 09:08:58 AM

Blood574, sorry it's not running well on your computer. I will message you with further details about a refund.