Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: seawall on January 16, 2016, 07:37:46 AM

Title: Frozen
Post by: seawall on January 16, 2016, 07:37:46 AM

Got US2 in December and all was well until Alpha 18 was added a few days ago. After three days of trying to load I finally started today, rather than hanging up on 'starting...'. However, now none of the bodies in any simulation move, even though the elapsed time is showing. Any ideas? I cannot see anything obvious that I am missing.

Title: Re: Frozen
Post by: Jar on January 18, 2016, 12:49:06 PM

Sorry for the trouble.

Can you please send us your log file? http://universesandbox.com/support/emaillog

It's possible the new physics mode isn't working on your system, which would explain why the bodies aren't moving. Please try this:

1 - Click on Home icon in top left
2 - Settings
3 - General tab
4 - Set Computation Device to ManagedCPU

And either way, please send us the log file so we can take a closer look. Thanks!

Title: Re: Frozen
Post by: seawall on January 21, 2016, 08:35:22 AM

That worked thanks. Next thing is to find how to send the log.