Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: Meteolord on August 19, 2015, 06:52:14 AM

Title: Problem with the purchase
Post by: Meteolord on August 19, 2015, 06:52:14 AM

I have bought the game with my amazon account, it has took me to a page with a white window saying "processing payment", it has finished successfully and told me to go to the amazon's account mail direction, and i have checked it many times but all i have got is a notification with info about the charge and the payment, with the message "this is not a recipe". No keys, no links, nothing. Help, please!
And i have been looking for a way to download the game for steam and all i can see is a message instead of the download button saying "available on summer 2015". What should I do?

Title: Re: Problem with the purchase
Post by: Jar on August 19, 2015, 08:00:44 AM

Sorry for the trouble.

Not sure why you didn't receive your email. In any case, I sent you a private message with your link to your Steam code.

Let me know if you have any questions.