Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: MidgetCentral on August 01, 2015, 01:57:47 PM

Title: Purchase Help!
Post by: MidgetCentral on August 01, 2015, 01:57:47 PM

Hey i was attempting to purchase Universe Sandbox 2 when i was having trouble looking for an amazon gift card. In the process i accidentally clicked the purchase now button and went back a few times. I was not charged because i never signed into amazon but now i cannot purchase the game because it says i have made too many orders in a little amount of time. I have waited an hour and tried again and i can still not purchase the game. Any staff that can help? Is the waiting time longer than i thought? Please i need help!

Title: Re: Purchase Help!
Post by: C7 on August 01, 2015, 07:55:51 PM

I've been looking around, and I can't seem to find where a specific timeout is listed. Amazon payments has a security timeout, as well as Humble Bundle's store, and I'm not sure which one was triggered.

I'd be very surprised if the timeout lasts more than 24 hours. If you're still having issues, you may need to clear the cookies on your browser, as you may have a saved order token that's clogging things up.