Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox Legacy | Help => Topic started by: Solidsoap on June 16, 2015, 07:08:32 PM

Title: Bought US2 from amazon, recived no key.HELP!
Post by: Solidsoap on June 16, 2015, 07:08:32 PM

Hello,

I bought Universe Simulator 2 through the Amazon payments method and did not receive
my steam key. I have had the ordered confirmed through the Amazon payments so I know that
my payment went through. Please help :-\!!

thanks in advance.

Title: Re: Bought US2 from amazon, recived no key.HELP!
Post by: Jar on June 16, 2015, 07:39:31 PM

Sorry for the trouble, Solidsoap.

I couldn't find an order for that email address... It's possible there was a typo, or you used another email address on our Buy page.

Please contact us and list the order ID number from your Amazon confirmation email. There should be one that starts with an X. You can contact us through our website: http://universesandbox.com/contact/

Title: Re: Bought US2 from amazon, recived no key.HELP!
Post by: Solidsoap on June 16, 2015, 07:48:09 PM

Thanks for the help! :)