Universe Sandbox

Universe Sandbox => Universe Sandbox ² | Support & Bugs => Topic started by: Flyper on August 29, 2014, 04:15:21 AM

Title: [FIXED] Can't find download
Post by: Flyper on August 29, 2014, 04:15:21 AM: I just bought US2 but apparently i can't locate a download.

I bought the game using a credit card, not PayPal / amazon express.
Title: Re: Can't find download
Post by: Xriqxa on August 29, 2014, 04:30:48 AM: Strange. What operating system do you use?

Mac:

Finder>Downloads>Universe Sandbox 2

Windows:

C:/Files>Downloads>Universe Sandbox 2

It's been a while since I've used windows, so my tutroial may be incorrect. Hope this helps though!
Title: Re: Can't find download
Post by: Flyper on August 29, 2014, 04:33:38 AM: no, i mean i can't find a place TO download it!

Do i have to, like, use some kind of activation code on Steam, or did i just waste 25$?
Title: Re: Can't find download
Post by: Xriqxa on August 29, 2014, 04:44:28 AM: Check your email. There should be a code or something.
Title: Re: Can't find download
Post by: Flyper on August 29, 2014, 04:56:20 AM: Nope. Nothing.

I bought it before making a account,....
Title: Re: Can't find download
Post by: smjjames on August 29, 2014, 05:14:03 AM: Quote from: Flyper on August 29, 2014, 04:56:20 AM
Nope. Nothing.

I bought it before making a account,....

*facepalm* you're supposed to have an email account before buying Ubox.
Title: Re: Can't find download
Post by: Flyper on August 29, 2014, 05:16:08 AM: I did!

But not a Ubox account.
Title: Re: Can't find download
Post by: smjjames on August 29, 2014, 05:18:54 AM: Quote from: Flyper on August 29, 2014, 05:16:08 AM
I did!

But not a Ubox account.

Oh, I misunderstood then, apologies.

Did you check junk mail? Sometimes it can get sent there.
Title: Re: Can't find download
Post by: Flyper on August 29, 2014, 05:30:24 AM: actually, i don't think i got a E-Mail at all!

So, i guess i just wasted 25$ then.

>:(
Title: Re: Can't find download
Post by: smjjames on August 29, 2014, 05:34:11 AM: No you didn't. The devs are on the forums just about every day, so, won't be long before they get to ya.
Title: Re: Can't find download
Post by: gabriel.dac on August 29, 2014, 09:14:21 AM: What a situation...
Title: Re: Can't find download
Post by: gabriel.dac on August 29, 2014, 03:15:29 PM: Uhh I think it is about time for someone in the development team to help this guy out
Title: Re: Can't find download
Post by: Unnamed25 on August 29, 2014, 04:39:04 PM: Are you sure you didn't use a wrong email/checking the correct one?
Title: Re: Can't find download
Post by: Dan Dixon on August 30, 2014, 01:18:58 AM: Quote from: Flyper on August 29, 2014, 04:33:38 AM
no, i mean i can't find a place TO download it!

Do i have to, like, use some kind of activation code on Steam, or did i just waste 25$?

I found your order... looks like you figured out how to activate it in Steam?
Title: Re: Can't find download
Post by: Flyper on August 30, 2014, 05:53:47 AM: Yah, finally got the e-mail. Ubox 2 works great, can't wait for it to be finished.

I sure do hope you find a way to optimize it for older computers, though...
Title: Re: Can't find download
Post by: gabriel.dac on August 30, 2014, 06:44:37 AM: Quote from: Flyper on August 30, 2014, 05:53:47 AM
I sure do hope you find a way to optimize it for older computers, though...

agree 100%