Universe Sandbox

Universe Sandbox Legacy => Universe Sandbox 2008 | Help => Topic started by: Rawr on December 27, 2009, 12:22:44 AM

Title: Crash at startup...?
Post by: Rawr on December 27, 2009, 12:22:44 AM
When I open Universe Sandbox an error pops up. I tried running this as administrator but the same thing happens...
Here's the error report.

Description:
  Stopped working

Problem signature:
  Problem Event Name:   CLR20r3
  Problem Signature 01:   universe sandbox.exe
  Problem Signature 02:   0.0.0.0
  Problem Signature 03:   4987dc05
  Problem Signature 04:   System.Drawing
  Problem Signature 05:   2.0.0.0
  Problem Signature 06:   4889dec2
  Problem Signature 07:   7af
  Problem Signature 08:   70
  Problem Signature 09:   System.ArgumentException
  OS Version:   6.0.6001.2.1.0.768.3
  Locale ID:   1033


By the way, I am using Vista 64 bit if that helps...
Title: Re: Crash at startup...?
Post by: deoxy99 on December 28, 2009, 02:23:00 PM
Why did your error happen?
Title: Re: Crash at startup...?
Post by: Naru523 on December 28, 2009, 06:46:38 PM
Quote from: deoxy99 on December 28, 2009, 02:23:00 PM
Why did your error happen?

Are you kidding? He doesn't know!
Title: Re: Crash at startup...?
Post by: atomic7732 on December 28, 2009, 07:34:38 PM
deoxy, if he knew, would he ask? You're becoming a monmarfori... Btw, where has he gone anyway?
Title: Re: Crash at startup...?
Post by: deoxy99 on December 28, 2009, 09:11:02 PM
"Why did it happen?" is a wondering question. I was wondering why.
Title: Re: Crash at startup...?
Post by: atomic7732 on December 28, 2009, 09:19:59 PM
He's trying to fix the error he is wondering why happened.
Title: Re: Crash at startup...?
Post by: Dan Dixon on December 28, 2009, 09:47:11 PM
@Rawr

1 - Has Universe Sandbox ever worked for you?

2 - Can you see if there are any files here:
Documents\Universe Sandbox\Logs
... and if there are can you email them to: support at universesandbox.com

3 - What kind of video card do you have?

4 - Does anything come up or does it just crash right away?
Title: Re: Crash at startup...?
Post by: Rawr on December 28, 2009, 10:28:00 PM
@Dan

1. When I first open it an error popped up. After around 5 seconds, the sandbox works perfectly. The second time the same thing. Then when I opened the third time it showed me an error. The program didn't start up.

2. There are two. Engine Log.txt and Sandbox Log.txt. Do you want both of them?

3. I have a 9800GT video card.

4. It just crashes right away.
Title: Re: Crash at startup...?
Post by: Dan Dixon on December 29, 2009, 12:46:22 PM
Try starting Universe Sandbox after a fresh restart of your computer.

Then if it's still not working send me both of the log files:
support at universesandbox.com
(and please mention that you are Rawr from the forums)

That video card should work great.

Thanks for the info. I hope to help you solve this problem.