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Author Topic: Unknown caused an Access Violation (0xc0000005) In steam problem  (Read 2438 times)

oreodoor

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Unknown caused an Access Violation (0xc0000005) In steam problem
« on: December 27, 2017, 07:42:49 PM »
I just bought the game today and installed it, when i tried to play the game, i was given an error log.

Unity Player [version: Unity 5.6.2p2_a53d5f937d71]

Unknown caused an Access Violation (0xc0000005)
  in module Unknown at 0033:7fff0084.

Error occurred at 2017-12-28_102636.
E:\Program Files (x86)\steamapps\steamapps\common\Universe Sandbox 2\Universe Sandbox x64.exe
18% memory in use.
16323 MB physical memory [13355 MB free].
18755 MB paging file [13375 MB free].
134217728 MB user address space [134217338 MB free].
Write to location 800038b4 caused an access violation.

Context:
RDI:    0x0ebcf210  RSI: 0x020c4aa0  RAX:   0x00d55340
RBX:    0x0babcf70  RCX: 0x0ebcf210  RDX:   0x00000000
RIP:    0x7fff0084  RBP: 0x00000000  SegCs: 0x00000033
EFlags: 0x00010202  RSP: 0x003bf5e0  SegSs: 0x0000002b
R8:    0x003bf608  R9: 0x00000000  R10:   0x00000000
R11:    0x00000202  R12: 0x00000003  R13:   0x00490a38
R14:    0x0ebcf210  R15: 0x00000001

Bytes at CS:EIP:
f0 0f ba 2d 27 38 01 00 00 e9 fb 95 02 00 ff 25

If you also want to ask me what are my pc specs, here it is.
OS: Windows 8.1 Enterprise 64-bit English
CPU: Intel Core i5 4690 @ 3.50GHz
RAM: 16.0GB Dual-Channel DDR3 @ 799MHz
GPU: NVIDIA GeForce GTX 1070 (EVGA) 4095MB
Monitor: Philips 222EL (1920x1080@60Hz)
Storage: 465 Gb (E:) (Download Disk) Free: 57.5 Gb (Already installed Universe Sandbox 2 on it)

If there is any problems on my specs, please reply on the comments.
I think this is a rare bug/problem on the game since the cause is unknown.
Thank you for your time from reading this, i would appreciate if someone would help me. :D

Jar

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    • Universe Sandbox
Re: Unknown caused an Access Violation (0xc0000005) In steam problem
« Reply #1 on: December 28, 2017, 10:38:51 AM »
Sorry for the issue. You should also have a normal log file. Can you please email that to us (or you may attach it here if you'd prefer)? Instructions for finding it are available here: http://universesandbox.com/support/emaillog

Thanks!